Customer Service Representative

Medi Home Care, a proud member of the MSA family, currently seeks a Full‑Time Customer Service Representative (CSR) for our Medi Home Care location in Hickory (Alexander, Catawba, Lincoln, and Burke), NC. This position is responsible for receiving written and verbal communication from referral sources and customers, including order taking and obtaining accurate billing information, as well as over‑the‑counter sales; inventory control and establishing and maintaining records with complete customer information. Other responsibilities include: Schedules customer set‑up and delivery times. Completes insurance verifications. Contacts referral sources to obtain required information. Maintains log of referrals. Job Requirements High school diploma or General Education Degree (GED) required. Previous medical office experience preferred. Valid driver’s license and company required auto‑liability insurance. MSA offers competitive pay and excellent benefits Generous paid time off Medical/Prescription, Dental & Vision Insurance and other benefits (STD, LTD, Accident & Sickness, additional life insurance, etc.) Company paid employee life insurance 401(k) retirement with a generous company match #J-18808-Ljbffr