Manager, Member Firm Experience

Responsibilities Directs, conceptualizes, plans and implements educational programs for member firms. Defines, designs and develops curricula for new and updated educational offerings. Creates and edits content outlines, content, and instructor notes. Identifies, selects and coordinates the efforts of internal and external subject matter experts. Maintains a working knowledge of legal, policy and regulatory issues related to securities. Interfaces with content development partners and internal staff. Research and apply securities industry knowledge to FINRA’s educational programming. Collaborate in furtherance of FINRA’s mission of investor protection and market integrity. Requirements Bachelor's degree or equivalent. Minimum of eight (8) years of experience in the securities industry, relationship management, and/or client services required. Advanced degree preferred. General knowledge of financial services products, services, regulations and guidelines preferred. Demonstrated experience developing and managing complex client relationships and strategic partnerships. Excellent written communications skills. Strong organizational and planning skills. High attention to detail. Strong interpersonal and relationship skills with ability to influence stakeholders. Core Competencies Demonstrates expertise in developing and implementing educational programs within the securities industry, with a strong focus on curriculum design, stakeholder engagement, and regulatory compliance. #J-18808-Ljbffr Jobtailor