Part-Time Office Support Clerk- Civil Division

Overview & Benefits Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents. When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward. For more information about Oakland County benefits and employee perks, please visit: General Summary $20.22-$27.10 This position is onsite. Are you organized, detail-oriented, and interested in supporting the civil court process while providing excellent customer service? As a Clerical Employee assigned to the Civil Unit, you'll play a vital role in processing legal documents, supporting sheriff foreclosure sales, managing financial transactions, and assisting the public. This position requires accuracy, professionalism, and the ability to manage multiple responsibilities in a fast-paced environment while working closely with court personnel, Special Deputies, attorneys, and members of the public. What You'll Do: • Process incoming civil court documents, including Personal Protection Orders (PPOs), summons and complaints, orders to seize, subpoenas, and other legal filings. • Collect service fees and enter service requests into the Civil Unit database for assignment to Special Deputies. • Review and process completed proofs of service and return documents to requesting parties. • File Personal Protection Orders with the Sixth Circuit Court. • Process sheriff deeds, adjournments, foreclosure sale fees, overbid proceeds, and establish trust accounts. • Attend sheriff foreclosure sales and prepare or amend deeds for third-party purchasers. • Prepare weekly deposits, assist with collections, and maintain accurate financial records. • Answer phones, respond to inquiries, and provide courteous customer service in person and online. Why You'll Love It: • Support the civil court system and sheriff foreclosure operations. • Perform a diverse mix of legal, financial, and customer service responsibilities. • Work with court personnel, law enforcement, attorneys, and the public in a meaningful public service role. Minimum Qualifications EXPERIENCE, TRAINING, KNOWLEDGE, SKILLS & ABILITIES REQUIRED MINIMUM QUALIFICATIONS Be a high school graduate or have a certificate of successful completion of the General Educational Development (GED) Test. Have had at least six (6) months of full‑time clerical work experience. SUPERVISION EXERCISED May orient new personnel. ESSENTIAL JOB FUNCTIONS Greets, registers, and assists clients and the public in filling out forms, questionnaires, and applications. Refers clients and forwards messages to proper parties. Responds to various inquiries by phone, email, and in person, using knowledge of the computer system and paper files to research and retrieve information. Confers with division personnel as needed to provide complete responses. Composes and types general letters and memoranda from rough drafts or general instructions, involving the assembly of data from computer and paper file or record sources. Inputs text and data to computer database forms using correct printed source documents or scanned bar code information. Reviews information for accuracy and corrects as required. Provides in-depth information about programs and services available through the department, referring as needed to updated reference documents and fee listings. May scan and use bar code information to locate and track documents on the computer. Schedules appointments or interviews by consulting a computer system or paper list, time schedule, or other record, or by contacting the appropriate parties. Reviews and keeps an updated copy of reference listings of personnel and services available for referral. Reviews fee listings, time/date/location schedules and facility available listings to obtain information for citizens or employees. Addresses various forms, envelopes, packages, etc., using a personal computer and printer. Sorts, opens, and distributes in‑coming mail and departmental materials. Files various reports, documents, correspondence, etc., following standardized office procedures. Operates various office machines such as fax, computer printers, duplicating equipment, and typewriters. Utilizes current Countywide and/or department specific software to complete assignments. ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS Ability to communicate to accurately convey information, using tact and diplomacy. WORKING CONDITIONS Work is performed in a typical office environment. IMPORTANT NOTE: The primary purpose of this job description is to set a fair and equitable salary range for this job classification. Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor. ADDITIONAL DESIRABLE QUALIFICATIONS Coursework, training, and/or experience in office support methods and technology. Ability to communicate with the public in a clear, polite, and courteous manner. Reasonable knowledge of grammar, spelling, punctuation, and arithmetic. Reasonable ability to follow oral and written instructions. Reasonable ability to write legibly. Reasonable skill and ability in operating a variety of office machines such photocopiers, computer printers and fax machines. Reasonable ability to make routine decisions in accordance with departmental policies and procedures. Reasonable ability to utilize current word processing, spreadsheet, database, e-mail, and Internet software. Additional Minimum Qualifications Union* *If applicable EEO Statement We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Inclusion Statement Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace. If you have the skills and qualifications for the position, we encourage you to apply. All candidates are evaluated based on their ability to meet the job requirements, legal obligations and thrive in our organization. All ways, MOVING FORWARD. At Oakland County, we offer a stable and supportive work environment, competitive salaries, comprehensive benefits, professional development, and generous education assistance program. We value the dedication and hard work of our team and our commitment to the communities we serve - it's at the heart of our success. We're always seeking new ways to enhance our workplace and foster a culture of growth, inclusion, and innovation. We believe that our people are our greatest asset, and our future depends on the diverse perspectives, experiences, and talents of our team. Join us on our mission to keep Oakland County a vibrant place to live, work, and play.