Client Intake Specialist

Client Intake Specialist (Level 1-3) needed for well established law firm 100% remote. This will be a 3-6 month contract to hire opportunity. This Jobot Consulting Job is hosted by: Joseph Calabrese Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $27 - $35 per hour A bit about us: Nation-wide law firm with strong track record of growth and success. Why join us? 100% remote opportunity Ability to work for a large firm Career growth Contractors receive full benefits: Medical Dental Vision 401k Job Details Responsibilities: Serve as the first point of contact for potential clients, providing them with a positive and professional first impression of our firm. Gather, organize, and input client information into our database, ensuring accuracy and confidentiality at all times. Conduct initial client interviews to understand their needs and concerns, and determine if our services are a good fit. Coordinate with attorneys and other team members to schedule consultations and follow-up appointments. Monitor and manage our client intake process to ensure it is efficient, effective, and client-friendly. Provide exceptional customer service by answering client questions and addressing their concerns promptly and professionally. Maintain a strong knowledge of our services and areas of legal expertise to effectively guide potential clients. Collaborate with our marketing team to follow up on leads and convert potential clients into actual clients. Develop and implement strategies for improving the client intake process to enhance client satisfaction and increase our client base. Qualifications: A minimum of 1+ years of experience in a similar role within the Legal industry. Proven experience in new client acquisition and client communication. Strong background in legal administration, including knowledge of legal terminology and procedures. Exceptional interpersonal and communication skills, both written and verbal. Proficiency in using legal software and CRM systems. Detail-oriented with excellent organizational skills. Strong problem-solving skills and the ability to make decisions under pressure. Ability to handle sensitive information with the highest degree of integrity and confidentiality. A degree in law, business administration, or a related field is preferred. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy