Business Operations Coordinator -- IoT Fulfillment & Customer Operation

Job Description

Job Description

About Choovio

Choovio is a growing IoT hardware and solutions company based in Laguna Hills, CA. We distribute sensors, gateways, connectivity products, and IoT solutions used by businesses to monitor and manage real-world operations.

We are looking for a highly organized, detail-oriented, and adaptable Business Operations Coordinator to support daily order fulfillment, customer and vendor follow-up, purchasing, inventory tracking, shipping support, and internal operations.

This is not a basic warehouse job, and it is not only an office admin role. It is a hands-on, fast-moving operations role for someone who enjoys solving problems, learning new systems, communicating clearly, and helping improve the way a growing company works.

What You’ll Do

• Coordinate customer orders from purchase order through fulfillment and shipment
• Support picking, packing, labeling, shipping preparation, and tracking
• Track inventory, SKUs, stock levels, backorders, and order status updates
• Follow up with vendors and manufacturers regarding product availability, lead times, delayed items, and order updates
• Communicate clearly with customers regarding order status, shipment updates, and follow-up questions
• Maintain accurate records in CRM/order portals, spreadsheets, shipping systems, and internal tools
• Help process purchase orders, invoices, documentation, and operational records
• Work closely with sales, purchasing, fulfillment, and management to make sure daily operations stay organized
• Learn and use internal systems, including CRM-based purchasing and order management tools
• Help identify process improvements so fewer tasks fall through the cracks
• Support special projects as Choovio continues building new systems, services, and technology workflows

Who You Are

• Highly organized and detail-oriented
• Comfortable handling multiple priorities at the same time
• Strong written and verbal communicator
• Able to follow up with customers, vendors, and internal team members professionally
• Curious, adaptable, and eager to learn new systems and processes
• Comfortable working in a small-business environment where priorities can change quickly
• Able to think practically, solve problems, and suggest better ways to do things
• Reliable, proactive, and willing to take ownership of assigned tasks
• Comfortable with both desk/computer work and hands-on fulfillment support

Requirements

• Experience in operations, office administration, fulfillment, inventory, purchasing, customer service, order processing, vendor coordination, or a related field
• Strong attention to detail and accuracy
• Comfortable using email, spreadsheets, CRM systems, order portals, or business software
• Comfortable working full-time in person at our Laguna Hills office
• Able to occasionally help with shipping, organizing inventory, and moving boxes up to about 30 lbs, with or without reasonable accommodation

Helpful Experience

Experience with any of the following is a plus:

• Order processing
• Shipping and receiving
• Inventory tracking
• Purchase orders
• Vendor management
• Customer service
• CRM systems
• Excel or Google Sheets
• QuickBooks or accounting/order systems
• E-commerce or online order platforms
• Technical products, electronics, hardware, IoT, or business systems

Why Join Choovio

This is a growth role with room to learn much more than basic fulfillment. The right person will gain exposure to operations, purchasing, customer support, inventory systems, IoT hardware, business process improvement, and new technology workflows.

We are looking for someone who wants to grow with the company, become a key part of the team, and help us build better systems as Choovio expands.

We are U.S. distributors of sensors and gateways through manufacturers based in France, China, Canada, and the United States. We are mainly a hardware distributor, yet we also offer services to our clients, like reconfigurations, platforms, vendors, and more.
We provide complete IoT solutions that combine sensors, gateways, and application subscriptions to help businesses across various industries monitor and manage their operations more effectively. Our mission is to simplify IoT implementation, making it accessible and affordable for businesses of all sizes.

Company Description

We are U.S. distributors of sensors and gateways through manufacturers based in France, China, Canada, and the United States. We are mainly a hardware distributor, yet we also offer services to our clients, like reconfigurations, platforms, vendors, and more. \r\nWe provide complete IoT solutions that combine sensors, gateways, and application subscriptions to help businesses across various industries monitor and manage their operations more effectively. Our mission is to simplify IoT implementation, making it accessible and affordable for businesses of all sizes.