Product Manager
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ROLE AT A GLANCE Planning Horizon 24-month operational plan; input to Segment Manager's 3–5 yr strategy P&L Ownership Full gross margin accountability for assigned product line(s) Location Marlborough, Massachusetts; Up to 20% travel required - customer sites, fab visits, trade conferences both domestic and international Key Interfaces Sales, Finance, Supply Chain, Manufacturing & Engineering, Quality, R&D, Procurement; Local Regulatory POSITION SUMMARY The Product Manager (PM) is owner and the operational engine of the assigned product line - accountable for portfolio P&L performance and is expected to set the standard for product excellence across business planning and commercial outcomes. This role is a high-visibility, cross-functional role and the critical bridge between the customer's fab floor or formulation lab and the company's product portfolio. The PM owns the 'now': ensuring the right product is available at the right quality, positioned correctly, and delivering planned margin - while feeding market intelligence back to the Segment Marketing Manager (SM) to continuously sharpen the long-term strategy. KEY RESPONSIBILITIES Product Line P&L & Commercial Execution Core accountability – This is what the PM is ultimately measured on. Own gross margin, volume, and revenue targets for the assigned product line on a 12-month rolling basis. Manage product line profit analysis and lead cross-functional teams to deliver portfolio profitability improvement Execute the annual commercial plan (pricing, volume mix, customer targets) within the strategic framework set by the SM. Manage price realization - implement approved price changes, negotiate deviations with Sales within authorized bands, and track margin waterfall monthly. Conduct monthly portfolio health reviews: identify margin erosion, volume shortfalls, and at-risk accounts; escape with recovery plans. Drive portfolio optimization program - flag slow-moving, low-margin items to SM for rationalization decisions; execute approved phase-outs cleanly. Lead long-tail product conversion to Make-to-Order (MTO) or MoQ increase - identify SKUs with low, irregular, or unpredictable demand that are candidates for MTO; build the business case; communicate change to customers with adequate notice and manage the transition with Supply Chain and Sales. Product Lifecycle Management (Current Portfolio) PM manages in-life products; SM decides the lifecycle investment trajectory. Maintain full product knowledge across specifications, applications, regulatory status, supply chain constraints, and competitive positioning. Track product performance KPIs - yield, quality complaints, delivery reliability, customer satisfaction - and coordinate corrective action with operations and QA. Manage product transitions & change notifications: formulation updates, process & specification changes, supplier qualification changes - ensuring customers are communicated with and approvals are secured. Manage packaging changes, and raw material substitutions with minimal customer disruption. Determine and prioritize business needs for Continuous improvement/ Product consolidation/ Product rationalization and obsolescence. New Product Launch Execution PM executes New Product Develop (NPD) projects initiated and resourced by SM; owns delivery and commercial uptake. Manage and support SM on assigned NPD projects through Stage-Gate phases (development completion to commercial launch to post-launch review); Support SM on the local commercial launch plan: target accounts, trial schedule, launch pricing, volume ramp forecast, and first-year revenue target. Coordinate supply readiness with operations: ensure raw material qualification, scale-up batches, QC release protocols, and packaging availability are in place ahead of commercial shipment. Develop and maintain product launch collateral: technical data sheets, application notes, competitive battle cards, and sales training materials. Track post-launch performance against Year 1 targets: present 90-day and 6-month review to SM and Litho leadership team. Demand Planning, Quality & Supply Coordination Provide and validate product-line forecasts (revenue, volume, market share) to support:
- Demand and supply planning
- Asset utilization
- Manufacturing footprint optimization
- Resource/investment decisions impacting supply, working capital, and CAPEX
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