Project Manager

Job Description
Project Manager

Project Identifier

SC

Client

South Carolina

Agency

State of South Carolina

Location

Hybrid(3 days in office, 2 days remote); onsite for the first 30-90 days, thenhybrid at the manager's discretion

Location:1801 Main Street, Columbia, South Carolina, USA, 29201

Candidatelocation: Candidate MUST be a SC resident or willing to relocate toSC prior to starting the role at their own expense.

Contract Duration

12 Months

Interview Type

Online

Visa Requirements

The candidate will have to be on InnosoftW2.

At least 6 months of valid workauthorization

(Citizen, GC, EAD, OPT-EAD, H4-EAD)

Tentative Start Date

09/22/2026

Deadline

09/03/2026

Project Overview

Seeking an IT Healthcare Consultant - Project Manager who will lead MMIS Medicaid Systems operational management. This position will lead teams that support business-critical operations for MCO enrollment, claims, and encounter processing, payment, and other support functions.

Duties/Responsibilities:

• Oversee, coordinate, and performoperations and support activities for MMIS, Encounter Processing System,and other supporting systems. Includes communication and coordination withvendors, the Office of Cyber Security, Enterprise Architecture, etc.
• Maintain an effective organizational teamand motivate diverse staff to accomplish mission-critical operations andobjectives. These teams provide production support, helpdesk,interface/EDI support, and stakeholder monitoring.
• Oversees incident and issue management.Ensures documentation, tracking, escalation, and resolution for all tickettypes. Ensures timely resolution of production issues.
• Identifies and mitigates operationalissues and ensures decisions and actions are well-documented.
• Handles internal and external escalationsand requests and ensures they are satisfactorily resolved, communicatingissues and outcomes to appropriate personnel. Ensures work is assignedappropriately and escalations are resolved in a timely and effectivemanner.
• Ensures compliance with security (CMS,SSA, etc.) and monitors all findings and recommendations to completion.
• Works with the contract monitor to ensureSLAs are set and monitored.
• Responds promptly to inquiries.
• Promotes workforce engagement and a safe,professional, and productive work environment for all team members
• Implements, monitors, and followsStandard Operating Procedures and alerts the team when practice differsfrom SOP.
• Oversees release management activities,stakeholder communication, pre-implementation planning, readiness checks,and post-implementation monitoring.

Provides support to change management by performing and coordinating backlog grooming and maintenance, and ensuring compliance with appropriate approval gates.

Requirements

Education and Certifications:

• Bachelor's degree in a technical,business, or healthcare field. Five+ years of equivalent experience inbusiness/systems analysis and/or computer systems development/modificationmay be substituted.

Required Skills:

• 3+ years of prior experience managingsystem operations and/or administrative program functions for claimsand/or encounter processing in a healthcare environment.
• 5+ years of experience in projectmanagement, managing system implementations or enhancements.
• Ability to provide incident managementon-call and after hours.

Preferred Skills:

• Prior experience managing operations ofMedicaid Enterprise systems.
• Ability to make presentations and preparereports.
• Knowledge of Medicaid eligibility,enrollment, and MMIS domain concepts
• Experience with ticketing software
• Experience with writing standardoperating procedures for new system implementations.
• AWS Cloud Certifications

Additional Skills:

• Excellent communicationskills with staff ranging from the frontline toexecutive management
• Ability to manage work andprovide guidance
• Experience assigning/overseeing teamworkload
• Knowledge of the system development lifecycle
• Strong documentationand process management ability
• Excellent communication skills withstaff ranging from the frontline to executive management

Benefits

Standard Employee Benefits.

50% Health Insurance Paid by Innosoft, Paid Vacation, 401K Match, STD LTD and AD&D paid by Innosoft.