Member Service Representative (Full-Time) - El Cajon
$49.4k - $57.3kNavy Federal Credit Union
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
- Provide basic counseling on available products and services to meet member needs
- Assist members with opening and maintaining deposit accounts, loans, and other financial products
- Research and resolve basic account discrepancies and service requests
- Identify opportunities to cross-service products and enhance member relationships through education
- Understand and comply with all relevant federal and institutional regulations related to financial products and services
- Support team members by sharing knowledge and best practices as experience grows
- Ensure cash and other negotiable instruments are handled properly and securely
- Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
- Perform other duties as assigned
Qualifications
- Experience in building effective relationships through rapport, trust, diplomacy, and tact
- Effective research, analytical, and problem-solving skills
- Experience working independently and in a team environment
- Experience maintaining composure in a high-production and changing environment
- Experience navigating multiple systems efficiently and adapt to evolving technologies
- Effective skill exercising sound judgment and make informed decisions
- Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
- Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications
- Working knowledge of deposit and loan products, services, and operational procedures
- Experience in customer service, preferably in banking or a financial institution
Additional Information
Hours:
- Available Monday - Saturday, hours based on business needs.
Location:
- 709 Fletcher Parkway El Cajon, California 92020
- Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
- Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at View email address on aiapply.co.
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
- FORTUNE100 Best Companies to Work For® 2025
- Yello and WayUp Top 100 Internship Programs
- Computerworld® Best Places to Work in IT
- Newsweek Most Loved Workplaces
- 2025 PEOPLE® Companies That Care
- Newsweek Most Trustworthy Companies in America
- Military Times 2025 Best for Vets Employers
- Best Companies for Latinos to Work for 2025
- Forbes® 2025 America’s Best Large Employers
- Forbes® 2025 America's Best Employers for New Grads
- Forbes® 2025 America's Best Employers for Tech Workers
- 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
- Military.com Top Military Spouse Employers 2025
- 2025 Handshake Early Talent Award
From Fortune . ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at View email address on aiapply.co or by calling View phone number on aiapply.co. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
- ...Internet Salesperson BMW of El Cajon The Dealership Internet Salesperson... ...Provide exceptional customer service throughout the online buying... ...with customers, team members, and management. Ability to... ...Strong organizational and time management skills to handle multiple...Suggested
$45k - $65k
...advancement ~ Paid time off ~ Training & development... ...- STATE FARM AGENT TEAM MEMBER (Bilingual-Spanish is req) Full Time in San Diego, CA... ...products and services. Establish customer... ...Our office is located in El Cajon. I have been a State...Full timeHourly payFor contractorsWork at office$45k - $65k
...Account Manager - State Farm Agent Team Member Full Time in San Diego, CA Position Overview... ..., and market appropriate products and services. Establish customer relationships... ...their dreams. Our office is located in El Cajon. I have been a State Farm agent...Full timeHourly payFor contractorsWork at office$16.9 - $24.6 per hour
...Zales Seasonal, Part-Time, and Full-Time Team Member Opportunity Zales is now hiring seasonal, part-time, and full-time team members! Do you thrive... ...of products Provide information regarding extended service plans and financing options Meet individual and team...Full timePart timeSeasonal workImmediate startFlexible hoursNight shiftWeekend work$16.9 - $24.6 per hour
...love. Join us! Kay Jewelers is now hiring SEASONAL, PART-TIME, and FULL-TIME team members! Do you thrive on building personal relationships that... ...of products Provide information regarding extended service plans and financing options Meet individual and team sales...Full timePart timeSeasonal workImmediate startFlexible hoursNight shiftWeekend work$239.8k - $359.6k
...Doctor of Medicine | Geriatrics Location: El Cajon, CA Employer: The Inline Group Pay: Competitive weekly pay (inquire... ...Start Date: ASAP About the Position St. Paul's PACE - Full Time - Friday 8 am - 4:30 pm Employed New Graduates...Full timeWeekly payDaily paidImmediate startRelocation packageFlexible hoursThe Inline Group
El Cajon, CA1 day ago$41.6k - $42.95k
...largest and most comprehensive provider of services in San Diego County, and we’re looking... ...supportive environment. Location: El Cajon Schedule: Mon-Fri 8:30a-3p Pay... ...violent crimes, or whose covered family member is a homicide victim, enrollment in a public...Full timeFor contractorsFor subcontractor$36.92k
...Vehicle Acquisition Representative I - BMW of El Cajon Non-Exempt Job Summary: The Vehicle Acquisition... .... May occasionally visit service bays or workshops to discuss vehicle... ...citizenship status; uniform service member status; military or veteran status;...Full timeWork at officeLocal area$22 - $26 per hour
...Liaison Employment Type: Full - Time Schedule: Wed-Sat, 4 x 10 hour... ...Requirements: ~3+ years of customer service experience in the field of... ...and knows the primary staff members and doctors within each... ...open 24/7. Serving La Mesa, El Cajon, Spring Valley, and San Diego...Full timeHourly payShift work- ...Part-time Retail Associate - 398 El Cajon Do you? Provide excellent Customer Service? Love your Community? Love Food? Join our Smart & Final store operations team as a Part-time Retail Associate - 398 El Cajon! Store Location 1090 FLETCHER PARKWAY EL...Part time
- ...San Diego, San Ysidro, Campo, Potrero, El Cajon, and surrounding areas! Responsibilities... ...of daily living such as: Personal Care Services: bathing, dressing, toileting, lift, transfer... ..., Dental, Vision, Life, and 401 (k) for full-time caregivers Benefits Medical...Full timeWeekly payRelocation packageFlexible hoursWeekend work
Cross Country Community Care
El Cajon, CA2 days ago - ...Salesperson - BMW of El Cajon Job Summary: The... ...exceptional customer service, meeting sales targets... ...in a professional and timely manner. Follow up with... ...and approvals. Represent the dealership in a positive... ...; uniform service member status; military or veteran...Work at officeLocal area
$15 - $25 per hour
...Member Services Representative We're seeking a Member Services Representative to join our team! As our new Member Services Representative you... ...needs. Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility...Full timePart timeWork experience placementWeekend workAfternoon shift$20 per hour
...hungry hours of the day and night, part or full time. Come join the #1 Pizza Company in... ...Job Description As a Customer Service Representative (CSR), you are the first and sometimes... .... ADVANCEMENT Many of our team members began their careers as CSRs and...Full timePart timeFlexible hoursNight shiftDay shift$23.28 per hour
...business development, customer service, retail management, or... ...beginning and an open end thats full of opportunities. With training... ...This position is located in El Cajon (92020), Santee (92071), La Mesa... ...45 hour work weeks. ~ Paid Time Off, starting with 13 days off...Full timeHourly payTraineeshipImmediate start$16 - $25 per hour
Insurance and Financial Services Position - State Farm Agent Team Member Full Time in Hybrid - US Position Overview State Farm Insurance Agent located in La... ...Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred...Full timeHourly pay$17.4 per hour
...the future for the leadership of tomorrow. Job Summary: Member Services Representative (MSR) position at Planet Fitness is more than just a... .... Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or...Full timeHourly payLocal areaShift workWeekday work$18.74 per hour
...Description Front Desk Coordinator – Part Time / Full Time Location: La Mesa, CA / El Cajon, CA A better way to deliver... ...quality, affordable chiropractic services in a convenient retail setting.... ...new and returning patients into members Answer phone calls and assist...Full timeHourly payPart timeWork at officeImmediate startWeekend work3 days per week$18 - $20 per hour
Customer Service Representative - State Farm Agent Team Member Full Time in Bonita - CA Laptop and all work material Office Luncheons and team events Retirement Plan Life Insurance Free uniforms Health insurance Opportunity for advancement Paid time off Gym Stipend...Full timeHourly payWork at office$22 - $31 per hour
...Description Job Description Status/ Hours : Full Time/ Non-Exempt Pay Range: $22.00 to $31.00... ...Depends on Experience (DOE) Location : El Cajon, CA Summary: Under the direction of the Patient Services Representative Supervisor (PSRS) the Patient Service...Full timeHourly payWork at officeFlexible hoursWeekend workLa Maestra Community Health Centers
El Cajon, CA25 days ago$17.8 per hour
...“ Do The Most Good ” at our El Cajon Thrift Store, which supports... ...experience, enhance customer service, problem-solving and teamwork... ...Opportunity for career growth Paid time off Employee Discounts... ...ensure adequate store coverage. Full-time associates may be...Full timeLocal areaFlexible hoursShift workAfternoon shift$25 - $35 per hour
Account Manager - State Farm Agent Team Member Full Time in San Diego, CA Position Overview I am seeking dynamic insurance professionals for... ...identify customer needs, and market appropriate products and services. Establish customer relationships and follow up with...Full timeHourly payWork at office$20 per hour
...County Pay: $20/hour to start — up to $27/hour through our Sparkle Up program Schedule: Part-time to Full-time · primarily weekdays, 8am–4pm Area: La Mesa, El Cajon, Santee, Lakeside, Spring Valley YOUR PAY GROWS WITH YOUR WORK Most cleaning jobs pay you...Full timeTemporary workPart timeWeekday work$42.85k - $64.27k
6201 - El Cajon - 1100 Wagner Drive, El Cajon, California... ...whether buying, selling, or servicing vehicles—while... ...skills with confidence in representing CarMax and its products.... ..., vacation, and holiday time. Associates that are considered full-time hourly or commission...Full timeHourly payWork at office$16.9 - $35 per hour
...opportunity as a Paraprofessional dedicated to supporting visually impaired students in a school-based environment near El Cajon, CA. In this full-time role, you'll provide daily guidance and specialized assistance, making a meaningful difference in students’ educational...Full timeContract workMonday to Friday$16.9 per hour
...and other industries. We are seeking experienced sewers for Full Time (Mon-Fri: 7:00am–3:45pm). English not required. Ability to... ...am or 12pm-2:30pm Gibson & Barnes 1900 Weld Blvd. #140 El Cajon, CA 92020 (***) ***-**** We are public transportation accessible...Full timeHourly payShift work$20 - $25 per hour
...Lead Veterinary Receptionist / Client Services Representative Santee, CA Career growth opportunity... ..., for each hour worked This is a full-time position, with a 5/8 schedule and... ...and applicable law *Part-time team members may be eligible for limited benefits in...Full timeHourly payPart timeLocal areaMonday to Friday$26 - $30 per hour
Join to apply for the Customer Service Representative role at EMCOR Services Mesa Energy Mesa Energy... ...contract customers and as a fellow member of the contracts team. Perform other duties... ...level Entry level Employment type Full-time Job function Other Industries: Facilities...Full timeHourly payContract workFlexible hours$20 - $23 per hour
...and Saturday. (10PM-6AM) Location(s): El Cajon, CA Are you interested in joining a company... ...compassionate non-medical home care services to the elderly and disabled. Your main... ...Weekly Payments Flexible Schedule: Full-time or part-time, based on your availability...Full timeHourly payWeekly payPart timeWork at officeFlexible hoursShift workNight shift$17.75 per hour
...the future for the leadership of tomorrow. Job Summary: Member Services Representative (MSR) position at Planet Fitness is more than just a... .... Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or...Full timeHourly payLocal areaShift workWeekday work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Member Service Representative (Full-Time) - El Cajon. Be the first to apply!
- customer service attendant El Cajon, CA
- airport customer experience specialist El Cajon, CA
- customer support associate El Cajon, CA
- customer service officer El Cajon, CA
- remote customer care specialist El Cajon, CA
- medical customer service representative El Cajon, CA
- customer service representative csr El Cajon, CA
- customer relations representative El Cajon, CA
- customer relations specialist El Cajon, CA
- customer service representative El Cajon, CA