Logistics Specialist II

vision insurance, parental leave, paid time off, 401(k) Do you want to take responsibility and make a difference with your work? With your expertise, we can achieve great goals together. We are WACKER - Reliable. Determined. Ambitious. As one of the world's most research-intensive chemical companies, we've been making countless products that are an integral part of your everyday life possible for over 100 years. From vegan food to resource-efficient buildings to solar cells, we develop sustainable solutions that change the future. To strengthen our team in Ann Arbor we are looking for you as a(n) Logistics Specialist II . This position manages, performs, and provides oversight of third‑party logistics (3PL) shipping processes, inventory control and reconciliation, problem resolution, and external material flow at Wacker's external warehouses and tolling partners. The role is responsible for warehouse and toller logistics support and management to ensure customer delivery requirements are consistently met. Responsibilities include managing the overall operational relationship with external warehouses; overseeing 3PL shipments, returns, and damaged product processes; and working closely with Supply Chain, 3PL providers, and Customer Service to resolve shipment issues. The position serves as the main operational contact for logistics‑related IT requests and troubleshooting through the Logistics Control Tower (LCT), acts as the primary source for resolving LCT issues related to EDI errors, and functions as the backup for all off‑site warehousing activities in SAP and shipping systems. The role also monitors customer complaints, identifies trends, and supports root cause analysis and corrective actions with warehouse partners. Additional responsibilities include maintaining Integrated Management System (IMS) documentation and work processes, participating in internal and external audits, assisting in the preparation of scopes of work for logistics contracts to ensure alignment with Wacker standards, and driving continuous improvement initiatives to reduce cost and support the timely movement of product. Work requires the use of experience and judgment for tasks of moderate complexity with limited guidance on more complex activities. Essential Functions of this Position Manages, performs, and has oversight of shipping processes, inventory control/reconciliation, returns, damaged material and problem resolution at Wacker's external warehouses and tollers. Monthly inventory analysis and reconciliation Monitor system for LCT issues and identify problems in SAP, LCT and EDI transmission Monitor and input customer complaints and implement actions to reduce customer complaints. Identify trends and assist the warehouses with root cause and corrective action Interact with site logistics, international imports and exports, supply chains, and business teams to assure customer satisfactions Attend strategic process improvement meetings with business teams, upper management, supply chain and CSR colleagues Travel to offsite warehouses and Wacker sites as required Position Qualifications Bachelor's degree in Business Administration, Logistics, Supply Chain, or related field required 3-5 years' experience required Up to 5% travel required Analytica, written and communication skills Familiar with SAP Complaint & Supplier Claims Management Strong people interaction and networking skills Strategic independent critical thinking & real‑time decision making Strong organization, negotiating skills, and attention to detail SAP, IMDG, HAZMAT, and DOT training desired What do we offer? WACKER strives to reward its employees in a fair and equitable manner. Our Total Rewards Package considers employee wellbeing and is comprised of compensation, benefits, work‑life balance, performance & recognition, and career development. Compensation and Incentive plans Medical, Dental, and Vision Insurance effective day 1 Paid Time Off in addition to personal days and holidays Paid parental leave Flexible hybrid work arrangements 401(k) with company match Education Assistance Program Career development and advancement opportunities Support for Community Involvement We are looking forward to your online application at Reference Code:30936 The information contained herein is not intended to be an all‑inclusive list of the duties and responsibilities of the job, nor are they intended to be an all‑inclusive list of the skills and abilities required to do the job. A minimum requirement for this US‑based position is the ability to work legally in the United States on a permanent unrestricted basis. Visa sponsorship is not available for this position, including any type of US permanent residency (e.g., for a green card). Wacker is an Equal Opportunity Employer. We actively promote the equality of opportunity for all who are qualified and bring the requisite experience, talent, skill and potential, without regard to age, disability, sex, race, religion or belief, marriage/civil partnership, pregnancy/maternity, sexual orientation, or any other protected characteristics. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone. #J-18808-Ljbffr