Administrative Assistant

Administrative AssistantFlourish Research is where clinical trials thrive. Flourish Research is one of the industry's most progressive and diversified clinical trial organizations, with strong capabilities across cardiology, metabolic disorders, renal, oncology, CNS, pulmonology, and vaccine research. At Flourish Research, we strive toward excellence. In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality. Flourish is committed to a safe work environment where all employees, customers, and patients are included, and treated with dignity and respect. The more diversity we have in our team, the more unique perspectives, and ideas we share, and the better prepared we are to serve our communities. WE SEE YOU. WE ARE YOU. WE EMBRACE YOU. WE CELEBRATE YOU!Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their careers while contributing to research that changes lives! We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.We are actively hiring an Administrative Assistant to support our Ravenswood site, Chicago, IL. Shift: Monday-Friday day shift working hours (40 hours per week) Location: Onsite FLSA Classification: Non-Exempt Compensation: $20 to $23 per hour (depending on experience)Reports to: Site DirectorESSENTIAL JOB FUNCTIONS:A. Communicate in an effective, appropriate and courteous manner during all interactions with sponsors, physicians, physicians' office personnel, patients, CTT employees, CTT contract personnel, as well as any other person(s) when carrying out tasks/responsibilities.B. Greet patients and monitors and notify respective study coordinators.C. Maintain confidentiality of information and issues relating to subject, protocol, and/or contracted entities.D. Responsible for answering phones, forwarding messages and pertinent information to staff in a timely manner.E. Maintain written records of all incoming phone calls from subjects, sponsors/contract research organizations (CROs) and other study-related communications, as needed to ensure clear and efficient communication to target recipients.F. Provide error-free document creation /revision support to study coordinators, regulatory department, Operations Manager and other staff members as requested.G. Distribute incoming mail and faxes to appropriate staff.H. Update various lists and logs periodically, as directed.I. Assist regulatory department with CV/resume creation and updates, filing, copying, etc.J. Accurately file documents within subjects' charts/files, sponsor regulatory binders and departmental files as requested.K. May from time-to-time conduct follow-up phone calls to remind subjects of upcoming visits as requested.L. May from time-to-time schedule subjects' visits and procedures as instructed by Team Leads; Managers; Director, Clinical Research and other leadership team members.M. Perform all duties in a time- and cost-effective manner.N. Represent Flourish Research in a professional and courteous manner (verbal, written and in appearance) when interacting with all staff, clients, and vendors.O. Additional duties as assigned by management.