Accounts Receivable Supervisor/Manager

Job Description

Job Description

We are looking for an experienced Accounts Receivable Supervisor/Manager to support a service-focused organization in Ann Arbor, Michigan. This Contract position will lead day-to-day receivables activity while helping maintain timely invoicing, accurate cash posting, and consistent follow-up on outstanding commercial accounts. The ideal candidate brings a strong command of aging analysis, collections strategy, and billing operations, along with the ability to guide processes and improve overall account performance.

Responsibilities:
• Oversee accounts receivable operations to ensure invoices, payments, and account balances are managed accurately and on schedule.
• Direct commercial collections efforts by contacting customers, resolving payment issues, and reducing overdue balances across assigned accounts.
• Review aging reports regularly to identify delinquent accounts, escalate risks, and prioritize collection activity.
• Supervise cash application activities to confirm incoming payments are posted correctly and discrepancies are researched promptly.
• Coordinate billing functions to support accurate invoice generation, timely delivery, and resolution of customer billing questions.
• Monitor receivables performance metrics and prepare updates on collection trends, payment patterns, and outstanding exposure.
• Partner with internal teams to investigate account variances, reconcile balances, and support process improvements within receivables workflows.• Proven experience managing or supervising accounts receivable operations in a detail-oriented business environment.
• Strong background in commercial collections with the ability to communicate effectively and secure payment resolution.
• Hands-on experience with cash applications, account reconciliation, and payment posting accuracy.
• Ability to analyze aging reports and take action based on account status and collection priorities.
• Working knowledge of billing procedures and invoice-related issue resolution.
• Strong organizational skills with the ability to manage multiple accounts and deadlines effectively.
• Proficiency with standard accounting systems and spreadsheet tools used for receivables tracking and reporting.