Sales Administrative Assistant

Sales Administrative Assistant

Location: Wilmington, MA (Hybrid: 4 days in office / 1 day remote after successful completion of training)
Reports To: Inside Sales Manager
Salary : $60-70K

Join Our Team

Are you highly organized, customer-focused, and energized by a fast-paced sales environment? We are seeking a Sales Administrative Assistant to play a key role in supporting our sales team and delivering exceptional service to customers. This position is ideal for someone who enjoys managing multiple priorities, collaborating with cross-functional teams, and keeping critical sales processes running smoothly.

What You'll Do

As a Sales Administrative Assistant, you will serve as a central point of contact for customers, sales representatives, and internal departments by:

• Managing a high volume of customer emails related to quotations, order status updates, spare parts, and equipment inquiries.
• Preparing and submitting spare parts quotations using SAP S/4HANA .
• Maintaining and updating key sales tracking tools, including the Equipment Quote Log and Open Order Report in Microsoft Excel.
• Supporting sales representatives with the preparation of equipment quotations as needed.
• Coordinating and managing sales-related correspondence with customers and internal stakeholders.
• Answering and directing incoming calls through the main telephone line.
• Assisting the Inside Sales Manager and other team members with administrative and sales support activities.
• Participating in weekly sales meetings to review open issues, track progress, and identify opportunities for continuous improvement.
• Taking on additional responsibilities and special projects as assigned.

What We're Looking For

Required Qualifications

• 3–5 years of experience in a sales administration, sales support, or related role.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Ability to work independently while also contributing effectively within a collaborative, global team environment.

Preferred Qualifications

• Experience with SAP S/4HANA or other ERP systems.
• Experience in a high-tech machinery or manufacturing environment.
• Spanish language skills.

Why Join Us?

• Be part of a collaborative and supportive team.
• Gain exposure to a global business environment.
• Contribute directly to customer satisfaction and sales success.
• Enjoy a hybrid work schedule after training while maintaining strong team connections.

If you're a detail-oriented professional who thrives in a customer-focused sales environment and enjoys supporting a high-performing team, we'd love to hear from you. Apply today!