IT Support Technician
United Merchant Services
Job Opportunity At Bluu Inc.Bluu Inc., founded in 2007, is a end-to-end POS hardware service provider for merchants nationwide. Bluu Inc. is a leader in developing innovative POS software. Currently, Bluu Inc. hardware is installed in more than 10,000 locations, and has been the product of choice by many international franchise retailers.Location: Hackensack, NJJob Description- Provide phone support; document all merchant and reseller/agent issues; resolve all outstanding issues as quickly as possible- Prepare/stage POS hardware and software for deployment- Maintain POS department equipment and tools- Perform hardware repairs as required, both in-house and in the field - test, evaluate, and document all software/hardware issues- Provide training to associates, merchants, and resellers - install and configure software, hardware, cables/wiring, and networks- Monitor system performance and troubleshooting issues- Provide documentation as requiredQualifications and Skills- Resourcefulness and problem-solving aptitude- Excellent communication skills- Bi-lingual in English & Korean preferred- POS/PC support related experience preferred- Able to work off-site occasionally- CompTIA A+ Certification a big plus- Business travel may be required- Able to lift up to 50 lbs.Benefits- Medical, Dental, and Vision Insurance, 401K,- Life Insurance- Paid Sick and Vacation Time- Gym Support- Lunch Support- Employee Assistance Program- Employee Referral ProgramPay rate: $20/hr - $29/hr DOE
Vacancy posted 3 days ago
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