Office Services Supervisor II

Job Description and Duties

Under the general direction of the Recruit Training Office sergeant, the Office Services Supervisor II includes but is not limited to supervising the processing and generating work performed by the Cadet Desk staff. Tasks completed by the Cadet Desk include typing of correspondence and reports; payroll and timekeeping for cadets; processing injury/illness reports; clerical duties related to the cadet program; and receptionist duties. Prepares and reviews performance appraisals, including annual, probationary, and other cadet related reports, as well as the development of any necessary disciplinary documents in accordance with prescribed policy. Prepares necessary documents concerning Cadet Desk vacancies. Maintain an effective training program and be continually alert for improved methods and means of job enrichment for all Cadet Desk employees. Coordinates with the Academy units concerning completion of projects by the Cadet Desk. Arranges for deadline extensions as necessary, and advise appropriate personnel of new deadline date. Reviews typed material prepared by the Cadet Desk.

You will find additional information about the job in the .

Working Conditions

The Office Services Supervisor II will work both indoors and outdoors. While indoors, the temperature and humidity are reasonably controlled, however, while outdoors the employee is exposed to climatic conditions.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

The Statement of Qualifications (SOQ)serves as documentation of each applicant’s ability to present information clearly and concisely in writing. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than two pages in length, and 12-point Arial font.

1. Describe how your work experience, education, and training make you qualified for this position.
2. Please describe a situation where you had a disagreement with a co-worker and how you handled it to resolution.
3. Describe your ability and experience in handling a workload with competing priorities, and the steps you take to ensure deadlines are met.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Ability to utilize a variety of analytical techniques to resolve complex problems, outstanding written and verbal communication skills, ability to prioritize workload and perform multiple tasks, excellent working knowledge of Microsoft and Excel programs, ability to work well and interact with all staff levels, a desire to work in a fast-paced environment requiring flexibility and initiative, and ability to maintain confidentiality of sensitive materials/information.

Benefits

This location offers free parking, electric vehicle charging stations, an on-site cafeteria, gym, an ATM, and is close to many shops and restaurants.

Additional Application Submission Requirements

Interested individuals shall submit a Criminal Record Supplemental Questionnaire and a Statement of Qualifications with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-531539) and/or position number 388-091-1150-XXX on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a completed state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Criminal Record Supplemental Questionnaire
• Statement of Qualifications -

  A Statement of Qualifications (SOQ) is REQUIRED and MUST be submitted with your application to be considered for this position. Applications received without the SOQ will not be considered. Resumes in lieu of the SOQ will not be considered. Refer to the Special Requirement Section of this job posting for the SOQ questions.