Administrative Coordinator

Department/Unit: HBD - Internal Medicine Work Shift: Day (United States of America) Salary Range: $50,639.00 - $75,959.00 Responsibilities Collaborates with multiple departments and provides high-level project support and analytical services focusing on quality initiatives and patient care management. Utilizes collaboration and project management skills to assist with assessment, planning, implementation, and evaluation for Case Management, Social Work, and Utilization Review staff in coordinating care in the Primary Care setting. Requires strong multi-tasking capabilities and adherence to strict confidentiality guidelines. Assists with obtaining Durable Medical Equipment (DME), including rolling walkers, commodes, wheelchairs, quad canes, and hospital beds. Makes basic transportation arrangements (MAS, Rehab, back transfer, cabs) once CM/SW has documented need. Maintains patient confidentiality of all communications and documents as required by hospital policy. Keeps Case Managers and Social Workers apprised of the status of discharge plans, documents the status of activities and communications, and maintains adequate reporting information in EPIC. Maintains daily documentation in EPIC of all activities utilizing interventions. Enters data into EPIC in a timely fashion to facilitate discharge plans. Maintains required skills and attends in-house in‑services as needed. Projects a positive image of the department and hospital. Qualifications Associate’s degree – required. Prior experience in customer service – preferred. Working knowledge of computer-based applications and strong PC/keyboard skills. Knowledge of medical terminology. Strong attention to detail and demonstrated ability to use sound judgment in decision making. Excellent organizational skills with demonstrated time management skills. Ability to handle high workload volume with many variables, demonstrating flexibility and adaptability. Excellent customer service skills (written and verbal), demonstrating the ability to work effectively and efficiently with a diverse population. Ability to work well independently as well as within a team unit. Benefits Excellent health care coverage with no copay at Albany Medical Center providers. A wide array of services and programs to support emotional, physical, and mental well‑being. Equal Opportunity Employer Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. #J-18808-Ljbffr