Non-Clinical - Administrative - Patient Services Representative

***This is a fast-paced 200+ daily patient caseload clinic*** ***Resume should show job stability - looking for temp to perm*** Required Qualifications: • HSD/GED • Flu Vaccine (No declinations/no exemptions) • Experience with medical insurance, referral processes, and benefit plans • 1 year of recent experience working in an outpatient clinic • Experience with high call volume settings or call center • Ability to read, understand, and respond to detailed oral and written instructions Preferred Qualifications: • 2+ years' recent experience working as a Patient Service Representative • Understanding of medical terminology • Epic experience strongly preferred Job Duties: • Primary point of contact for patient relations in person and by phone • Greet patients and assist in resolving patient concerns and escalating as appropriate • Check patients in/out and collect co-payments, give receipts, and reconcile payments • Verify patient demographics and insurance information in CS-Link/Epic • Schedule appointments and complete patient registration • Process and track referrals and authorizations for various insurance types • Handle patient/provider correspondence • Explains polices, procedures, or services to patients • Sanitize workspace using provided supplies and following department guidelines