Non-Clinical - Administrative - Patient Services Representative
Pacer Group
Required Qualifications:
• HSD/GED
• Experience with medical insurance, referral processes, and benefit plans
• 1 year of recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions
• Experience with patient scheduling
Preferred Qualifications:
• 2+ years' recent experience working as a Patient Service Representative
• Experience with CS-Link/Epic
• Understanding of medical terminology
Job Duties:
• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
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