Non-Clinical - Administrative - Patient Services Representative

Required Qualifications: • HSD/GED • Experience with medical insurance, referral processes, and benefit plans • 1 year of recent experience working in an outpatient clinic or medical office setting • Ability to read, understand, and respond to detailed oral and written instructions • Experience with patient scheduling Preferred Qualifications: • 2+ years' recent experience working as a Patient Service Representative • Experience with CS-Link/Epic • Understanding of medical terminology Job Duties: • Primary point of contact for patient relations in person and by phone • Greet patients and assist in resolving patient concerns and escalating as appropriate • Check patients in/out and collect co-payments, give receipts, and reconcile payments