Virtual Call Center Customer Service Rep
$20 per hourGo Store It
Job Description
Job Description
Join Our Team as a Call Center Customer Service Representative at Go Store It!
At Go Store It , we believe that work should be rewarding, empowering, and people-first . We're not just offering a job—we’re inviting you to be part of a culture that celebrates your voice, values your dedication, and supports your personal and professional growth.
What You’ll Get:
- $20.00/hour and up DOE
- Comprehensive benefits package : Medical, Dental, Vision, and 401(k) with company match
- Generous paid time off : Holidays, PTO, and parental leave
- Real opportunities to grow within a booming national self-storage company
- A supportive, respectful, and fun workplace culture
- Stable schedule that prioritizes work-life balance
Job Details:
- Location : Remote
- Schedule : 11:30 AM – 8:00 PM EST , open availability from Monday through Sunday , 8-hour shift
Your Impact:
- Be the friendly and helpful voice for customers exploring storage solutions
- Deliver exceptional service via phone, email, live chat, and video support
- Handle account updates, billing questions, online rentals , and payment processing
- Promote insurance, products, and special offers
- Submit and follow up on maintenance requests
- Thrive in a collaborative team environment that values heart and hustle
What You’ll Bring:
- 2+ years of call center experience
- Calm, friendly, and confident phone demeanor
- Strong multitasking and tech skills
- Bonus points for sales/upselling experience
- Bilingual (Spanish) is a bonus!
- Familiarity with tools like MS Outlook and Sitelink
- A positive, motivated, team-first attitude
- Accountability
- Active listening skills
Vacancy posted 7 days ago
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