/OPS STD SURVEILLANCE CLERK/OPS HEALTH SERVICES REPRESENTATIVE

Requisition No: 876860


Agency: Department of Health

Working Title: /OPS STD SURVEILLANCE CLERK/OPS HEALTH SERVICES REPRESENTATIVE - 64906007

Pay Plan: Temp

Position Number: 64906007


Salary: $25.00 Hourly


Posting Closing Date: 06/16/2026


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FLORIDA DEPARTMENT OF HEALTH

HEALTH SERVICES REPRESENTATIVE /STD SURVEILLANCE CLERK- 64906007

COMMUNICABLE DISEASE PREVENTION-STD PROGRAM

OPEN COMPETITIVE OPPORTUNITY

This is a full-time, in-office position.

This position requires you to work on site at one of our facilities located throughout Broward County

This is an OPS (Other Personal Services) positions and as such no paid time off is offered. Health benefits will be offered for full-time employment. OPS employees are eligible to participate in a deferred compensation plan.

We request that all applications be completed with People First - no faxed or mailed applications to the agency. Experience, education, and/or training used to meet the minimum qualifications and in response to the qualifying questions must be verifiable through information contained in your application.

When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month, and year) identifying company name or if unemployed. Incomplete applications will not be considered.

Duties and Responsibilities:

The functions of the Health Services Representative ( HSR) is to receive incoming reports of Sexual Transmitted Infections from health care providers and laboratories, to process the reports by
entering health data into the Patient Reporting Surveillance Manager (STARS) Database and to interact with external health care providers and laboratories and obtain additional health information for
case management purposes. This position reports to the Sexually Transmitted Diseases (STD) ProgramSurveillance Supervisor.


Works in the STD Program, HSR ensures all STD records are entered in a timely manner into STARS Database. In addition, files and reviews medical records and Field Records (FR) to verify patient
history, diagnosis, treatment and other pertaining information to assist the Disease InterventionSpecialist (DIS) and Supervisor.

Interacts professionally with staff, health care providers and laboratory personnel to collect patient demographics and medical confidential information. Acts as liaison between the STD Program and other County Health Department Disease Control Programs to provide and elicit appropriate patient information and demographics updates. Serves a "back-up" for other HSR's in the STD Program.

Attends staff meetings, trainings and staff development activities as required.

Knowledge, skills and abilities, including utilization of equipment, required for the position:

• Knowledge of HIPAA
• Knowledge of correct grammar usage
• Knowledge of general office procedures and practices
• Ability to prepare reports and correspondence
• Ability to plan, organize and coordinate work activities
• Ability to develop and implement office procedures
• Ability to follow instructions
• Ability to review data for accuracy and completeness
• Ability to perform basic arithmetical calculations
• Ability to communicate effectively
• Ability to establish and maintain effective working relationships with others

MINIMUM QUALIFICATIONS:

1. Valid driver's license, free of major infractions and access to an automobile to be utilized for work purpose.
2. Experience working in the STD or HIV field.
3. Able to work nights and weekends according to program needs.
4. Willing to participate in STD community outreach.
5. Intermediate level (or higher) computer skills.

Preferred Qualifications:

1. Minimum of one (1) year of experience working in the STD or HIV field.
2. Associate degree or Bachelor's degree in Public Health or a related field from an accredited college or university.
3. One (1) or more year's experience with case management, or public health.
4. Bilingual fluent in English/Spanish

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

BROWARD COUNTY

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers' Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.


This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:


If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.


The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.


Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.


Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.


The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.


Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.


Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

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