Industrial Sales Account Manager - Valves, regulators & Flow Measurement Devices

Industrial Sales Account Manager - Valves, Regulators & Flow Measurement Devices

For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.

Our specialties at Puffer-Sweiven include:

• Pressure Management
• Isolation Valves & Actuation
• Control Valves & Regulators
• Process Control & Safety Systems
• Oil & Gas Automation fiscal custody metering, controls, and SCADA
• Reliability Solutions & Services
• Specialty Pumps & Rotating Equipment
• Instrumentation
• Maintenance & Repair Services

Duties and Responsibilities:

• Responsible for the establishment, maintenance, and growth of professional business relationships with customers in selected accounts who influence the selection of technology, products and services.
• Prospects, qualifies, develops, and closes potential new customer accounts and sales opportunities.
• Responsible for working with customers in a consultative capacity to assess customer needs to automation & controls, along with other ancillary needs (valves/measurements)
• Maintains a high degree of product and application knowledge.
• Maintains comprehensive customer support with a primary base on customer retention.
• Establishes relationships, builds rapport to assist with influencing customer preference and specifications to include Puffer-Sweiven products and services.
• Supports efforts to educate customers Company personnel on the industry specific requirements associated represented products and services through solution demos in both new and legacy products.
• Support occasional on-site commissioning and startup requests.
• Work with the operations and service teams to develop proposals, define a scope of deliverables, define a project strategy and advise on technical elements of solutions implementation.

Qualifications:

Education/Knowledge:

• BS/BA degree required, engineering or associated technical degree preferred.

Experience/Skills:

• A minimum of 3-5 years proven sales experience in the industrial industry. Experience selling to EPC firms, Data Centers, Municipalities, or manufacturing required.
• Solid network of current industry contacts is preferred.
• Experience with control valves, regulators, isolation valves, actuators, measurement devices or control systems is strongly preferred.
• Strong information management skills, including personal computer use.
• Strong effective written and excellent oral communication skills, including strong presentation skills.

Competencies:

• Excellent demonstrated ability to interface with and influence technical decision makers.
• Excellent prospecting/opportunity skills. Strong innovation in selling and servicing techniques.
• Excellent analytical and creative problem-solving skills.
• Strong technical ability to evaluate potential product applications and alternatives.
• Strategic thinker - cognizant of factors that may affect account strategy.
• Strong customer service skills, including the ability to develop rapport and trust with customers while creating dependency.
• Strong ability to interact effectively with all levels of customer contacts and internal personnel.
• Strong interpersonal skills including engaged listening and acknowledging skills, as well as questioning and discovery skills.
• Team player - good conflict management/ consensus building skills.
• Strong drive and initiative, highly motivated.
• Strong negotiating skills.
• Strong ability to manage customer expectations relative to deliverables and timeframes.
• Exhibits strong self-management skills including a high degree of professionalism and dependability.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.