Customer Service Representative

Job Description

Job Description

Dodson Bros. Exterminating Company, Inc., one of the largest family-owned pest control companies in the United States, is seeking applicants for the position of Customer Service Representative to join our team in your area. Our growing team of over 600 employees continues the tradition of excellence established in 1944 and proudly serves customers in seven states and the District of Columbia.

Customer service and accounting experience are preferred. Experience in the pest control industry is helpful but not required. The company provides intensive and thorough training on an ongoing basis to all employees. A strong work ethic and commitment to customer service are essential.

This is an hourly position with the potential for a monthly deposit bonus of approximately $250 - $300.

Responsibilities include but are not limited to:

• Must be able to communicate effectively with customers and office personnel.
• Answer calls, take precise messages and route to proper personnel
• Process sales contracts, compute production for payroll, prepare bank deposits
• Accurately record services rendered by service personnel
• Willingness to adjust standard work schedule to meet the needs of our customers, which may require occasional work outside of normal business hours

Qualifications for this position include:

• High school diploma or GED
• Acceptable background check
• Accounting, data entry, and records management experience preferred
• Proficiency with windows based software
• Ability to work effectively with limited supervision
• Strong customer service and communication skills

BENEFITS of working for Dodson Pest Control:

• Highly competitive compensation package including salary, commissions and bonus
• 401(k) and profit sharing plan
• Availability of medical, dental, vision insurance, and supplemental life insurance
• Company paid life insurance and long-term disability coverage