Marketing Operations Coordinator - Billing & Campaign Operations

Job Title

Job Description Required Experience: 1 - 3 years of experience in billing marketing operations, or campaign operations or media agency experience. Required qualifications: Exceptional organization, a detail-oriented mindset, and the ability to communicate clearly with diverse internal departments. Experience in advertising and working with creative specs. Organization skills are important as they will be responsible for workflows. Preferred qualifications: Experience with submitting invoices/billing is a nice to have. Experience with ad platforms is nice to have. Experience with media agencies is nice to have as well, paid media ad products experience is helpful but not required. Experience with any sort of organizational software such as Asana or Airtable is nice to have. Job overview: This position would focus on international billing as well as other operational projects such as creative operations & media operations. We're looking to contract a Coordinator to assist in day-to-day billing and vendor operations for the Marketing Acquisition and Campaign Services (MACS) team and other teams in the Org, while we globalize our team. Responsibilities: This role will be assisting with international billing and related tasks, and work with campaign operations who will help with creative requests across international which includes initiation, maintaining current requests. Will work with team members across the country and in Canada, should be able to support and partner with team members virtually, they will also work onsite with other team members in NYC. Creative and Media Operations: Assist in creative requests related to media plans. Collaborate with international marketing and content teams to keep up to date on what content is available in each region Submit requests for creatives to be created for use in media campaigns Monitor day-to-day task progress, update project boards, and run daily stand-ups or status meetings to ensure team members are aligned Billing Operations: Maintain team billing tracker and other related financial documents Work with vendors and internal teams to resolve billing discrepancies and any onboarding requests Proactively problem-solve ad hoc requests from vendors, teammates and internal clients regarding payment status and vendor information Respond to all emails and inquiries in a timely manner to avoid escalation Initiate meetings with internal teams and external partners to ensure billing processes are being followed Planning & Analysis, Procure to Pay and other teams to ensure all necessary info is passed along accurately and efficiently Onboard new vendors utilized by the MACS team for media activation via Graphite Connect Communicate and troubleshoot issues with internal teams (Procure to Pay, Sourcing, Global Business Services, FP&A, other marketing teams operating in our instances of platforms), and vendors such as Google, Amazon, Meta regarding payment and remittance information, net term changes, profile management, onboarding etc.

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**