Client Executive

Client Executive

Careers

Location: This is a hybrid remote/in-office role. Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week following Company policy.

About our Company:

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million registered users across approximately 2,300 customers trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. A Dassault Systmes brand, Medidata is headquartered in New York City and has been recognized as a Leader by Everest Group and IDC.

About the Team:

Our client Executive achieves booking, revenue, & profit goals within their assigned account territories, including identifying sales opportunities through daily prospecting, qualifying opportunities, and efficiently applying Medidata resources to bring opportunities to successful conclusion. Client Executives build consultative, long-term relationships with their customers to create tailored, cost-effective solutions. Personal involvement in customer relationships and high levels of customer satisfaction are essential to remain consistent with Medidata business principals. You will report to the director of mid-market sales.

Responsibilities:

• Daily outbound calling through established campaigns to prospective customers / prospects
• Consistent accomplishment of booking, revenue, and profit targets within assigned territory
• Accomplishment of daily, weekly, quarterly productivity metrics
• Establish and grow relationships with "C-Level" decision makers within customer / prospect organizations. Maintain well-coordinated internal relationships with important decision makers
• Educate prospects on Medidata's value proposition and solution portfolio
• Develop external relationships with Medidata partners
• Develop and achieve sales plan as it relates to developing a new book of business / newly assigned territory
• Directly responsible for closing sales transactions with clients and prospects
• Partner with Market Development Specialists to close mid-market lead opportunities
• Coordinate resources within sales and other departments
• Maintain and update sales plans, account and opportunity data within company systems as directed, including Salesforce.
• Build customer loyalty, provide an excellent experience, achieve retention rates
• Weekly / monthly / quarterly Pipeline forecasting
• Complete administrative work
• Schedule and conduct regular face-to-face client meetings.
• Ability to support travel to client and internal meetings and conferences.

Qualifications:

• Experience balancing multiple sales opportunities
• Experience establishing communication and engagement with prospects
• Experience working in a web-based environment
• Business experience following a clear process for outreach using different methods
• Experience researching and generating leads and technical skills
• Minimum 3 years of previous tech / software sales experience
• Demonstrated consistent track record in exceeding sales targets
• Demonstrated success with process approached selling
• Application software sales experience
• Bachelor's degree in the Life Sciences, Business or Computer Science preferred, or equivalent relevant sales experience

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides benefits, including medical, dental, life and disability insurance, 401(k) matching, family leave, flexible paid time off; and 10 paid holidays per year.

Note: Please be on the lookout for job scams. Medidata recruiters will never ask applicants for monetary compensation, credit card, or banking details.

Equal Employment Opportunity:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

We will accept applications on an ongoing basis until we fill the position.