Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 1990 and currently lead a team of six. Before becoming an agent with State Farm, I worked as a legislative assistant. Growing up in an insurance family—my father was an agent as well—I saw firsthand the opportunity this career offers and knew I wanted to build something of my own.

I have three adult sons, and outside of the office I enjoy staying active. I’m an avid hiker and even hiked Mount Kilimanjaro last year—an experience that reflects the kind of challenge and perseverance I value both personally and professionally.

I’m very involved in the community. My golden retriever and I volunteer at schools and hospitals, and I also spend time teaching English to Spanish speakers and mentoring children from single-parent homes. Giving back and making a difference is an important part of who I am.
Our agency offers health insurance after 90 days, Simple IRA, licensing reimbursement, work-life balance, external coaching, and ongoing team training. I also provide lunch during team meetings as a way to bring everyone together and stay connected.

This is a sales-focused environment, and I’m looking for someone who is driven, competitive, and motivated by performance. The right person will bring initiative, positive energy, and a strong desire to succeed. I’m especially interested in individuals who see themselves as future entrepreneurs and are eager to grow within a coaching-focused environment. If you’re someone who thrives on challenge, wants to build something meaningful, and is ready to push yourself to the next level, this could be a great fit for you.

ROLE DESCRIPTION:
Lisa Dobbs - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.