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Help Desk Technician - IT Support (Tier 1)

$36k - $50k

The Guitar Center Company

A leading music retailer located in Kansas City is seeking an IT Support Technician Level 1 to join their Help Desk & End User Support Team. This position is focused on providing front-line support for IT-related issues, troubleshooting technical problems, and ensuring smooth operations for teams across the nation. Candidates should have a high school diploma, at least 2 years of technical support experience, and a passion for problem-solving in a dynamic environment. This role offers a salary range of $36,000 - $50,000 annually and robust benefits including medical and retirement plans. #J-18808-Ljbffr The Guitar Center Company

Vacancy posted 4 days ago
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