Help Desk Technician - IT Support (Tier 1)
$36k - $50kThe Guitar Center Company
A leading music retailer located in Kansas City is seeking an IT Support Technician Level 1 to join their Help Desk & End User Support Team. This position is focused on providing front-line support for IT-related issues, troubleshooting technical problems, and ensuring smooth operations for teams across the nation. Candidates should have a high school diploma, at least 2 years of technical support experience, and a passion for problem-solving in a dynamic environment. This role offers a salary range of $36,000 - $50,000 annually and robust benefits including medical and retirement plans. #J-18808-Ljbffr The Guitar Center Company
- Via Logic LLC is seeking a Help Desk Support Representative in Kansas City, Missouri, responsible for providing tier 1 IT support for the Navy and Marine Corps' extensive IT network. The ideal candidate will have a high school diploma, relevant experience, and CompTIA...SuggestedShift workWeekend workAfternoon shift
- Leidos is seeking a Help Desk Support Representative to join the team supporting the Navy-Marine Corps Intranet. You will be the first point of contact for IT issues, delivering tier 1 phone and online support, and performing troubleshooting with escalation as needed. You...SuggestedShift workAfternoon shift
$46k - $57.78k
...music and the technology that supports it. With over 300 stores... ..., and partners alike. Our IT team plays a vital role in... ...‑focused IT Support Technician Level 1 to join our Help Desk & End User Support Team. In... ...ticketing system Troubleshoot Tier 1 technical issues related...SuggestedWork at officeLocal areaWeekend workAfternoon shift3 days per week- ...literally step one... We're looking for a Tier 1 Help Desk Specialist who combines a great... ...role with constant client interaction, supporting small to mid-sized businesses and keeping... ...their responsive, people-first approach to IT support. Their clients count on them...SuggestedWork at officeRemote workWork from homeMonday to Friday
- Spire Inc. seeks a Smart Desk Specialist in downtown St. Louis (MO) to deliver Tier I support for software and hardware. This role handles phone and chat inquiries... ...II for escalation. The ideal candidate has 1-3 years of help desk/customer service experience and...SuggestedWork at office
$16 - $18 per hour
...Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. Essential... ...field. Experience / Technical Requirements: ~1 year experience in call center or service desk environment. ~ Knowledge of various PC hardware...Hourly payFull timeWork at officeLocal areaRemote work- TKC Holdings, Inc. is seeking an IT Support Analyst - Tier 2 to deliver high-quality technical support to the organization. You will handle incoming calls, incidents from multiple teams, and on-call rotations while maintaining service levels and customer satisfaction. The...
- ...nation's leading law firms, has an immediate opening for a Help Desk Specialist - Tier II in our Kansas City, MO location. The Help Desk... ...contributing to continuous improvements in how technology support is delivered across the firm. Lathrop GPM is a full-service...Work at officeImmediate startRemote workShift workNight shiftWeekend work3 days per week
- Lathrop GPM LLP in Kansas City, MO is seeking a Help Desk Specialist - Tier II to resolve complex technical issues, support attorneys and staff, and maintain productivity and security. The role requires strong customer service, experience with Windows and Office, and collaboration...Work at office
- Locations Showing 1 location Full-Time Hybrid Overland Park, KS 7415 W 130th St Overland... ...in our Overland Park, KS office. It would be beneficial for the successful candidate... ...a collaborative team that’s committed to supporting the communities we serve. Join GAI and distinguish...Full timeTemporary workWork experience placementInternship
- IT Field Support Analyst - Tier II page is loaded## IT Field Support Analyst - Tier IIlocations: Kansas City... ...business unit end users* Provide desk side and remote technical assistance... ...consider our employees’ personal goals, helping them create the career, and life, that...Work experience placementWork at officeImmediate startRemote work
- Description Reports to Help Desk Manager / Director of Technology Department Technology... ...assist all system users by providing Tier I and Tier II technical support for, and to do so while providing... ...with God Minimum of one (1) year experience in the field Certifications...Hourly payWork at officeRemote work
- Lathrop GPM LLP in Kansas City, MO is seeking a Help Desk Specialist - Tier II to resolve complex technical issues, support attorneys and staff, and contribute to continuous improvements in technology delivery. The role requires at least 3 years of technical support experience...
$20 - $25 per hour
TEKsystems is seeking a Tier I IT Support specialist to join the Kansas City, MO onsite team. You will handle employee IT tickets, provide timely resolutions or escalate as needed, and maintain clear ticket documentation across systems. The role requires strong customer...Hourly pay- WM (Waste Management) is seeking an experienced IT Support Specialist to configure and install software for end-user computing, providing Tier 2 technical support and guidance to market users. The role requires collaboration with IT teams and external vendors to resolve...
- Midwestern Baptist Theological Seminary is seeking a part-time Help Desk Technician (MBTS student) to provide Tier I and II support for faculty, staff, and students, ensuring the best user experience and strong customer service. Reporting to the Help Desk Manager/Director...Part timeRemote work
- ...looking for a Service Desk person for our... ...client. You will be helping out with computer replacements... ...of technical and support issues including or... ...chat sent to the IT Service Desk system... ...Service Desk level or tier 2 support. Create... .... Up to 1-year help desk related...Work at office
$60k
...Service Desk Analyst - Kansas City, MO (Onsite 5 days) Ideal for candidates across the KC Metro, including Overland Park,... ...Summit, and North Kansas City. Requires 2+ years of IT support with Tier 1 troubleshooting, O365, and ticketing systems (SysAid, ServiceNow...Contract workH1bWork at office- ...point of contact with the IT department for prompt... ...tasks in support of the Information Technology... .... Provides 1st and 2nd Tier technical support to end... ...in Computer Science and 1-2 years related experience... ...degree.Experience as a PC Technician / Help Desk Technician, Preferred....Full timeWork at officeMonday to FridayWeekend workAfternoon shift
- ...looking for a Service Desk Technician for a 100% onsite in Lenexa... ...: Field incoming support requests via phone and... ...troubleshoot, and resolve Tier 1/Tier 2 incidents and... ..., and user-facing self-help content; Produce written... ...support requests in an IT service desk or desktop...Hourly payContract workWork at office
- ...and experiences, as well as supporting a culture of safety and... ...PCG is seeking an IT Service Desk Technician for its corporate operations... ...troubleshoot, and resolve Tier 1/Tier 2 incidents and requests... ...instructions, and user-facing self-help content; produce written...For contractorsWork at officeFlexible hours
$22 - $30 per hour
...6-month contract Pay Rate: $22/hr to $30/hr Must Haves 1-2 years of software support/help desk experience POS support experience Experience using ticketing... ...a team Plusses Day-to-Day Insight Global is seeking a Tier I Support Specialist to work for one of our customers in...Contract workWork at officeRemote work3 days per week- ...Tier-1 Service Desk Agent Role Summary Provide direct hands-on and remote IT support for internal employees across multiple business locations. This position serves as a primary... .... Required Experience Service Desk / Help Desk Experience: At least 1 year of hands-on...Contract workWork at officeLocal areaRemote workMonday to Friday
- ...Services Group, Keefe Group, and Courtesy Products, seeks an IT Support Analyst - Tier 2 to deliver excellent customer service and resolve... ...software platforms. You will work with onsite and third-party technicians, participate in on-call rotations, and document interactions...
- Independence School District is seeking a Technology Support Technician to assist district staff with Tier 1 and Tier 2 support for desktop computers, applications, and related technology. The role includes installation, testing, maintenance, and training across district...
- ...looking for a Service Desk Technician for a 100% onsite in Lenexa... ...: * Field incoming support requests via phone and... ...troubleshoot, and resolve Tier 1/Tier 2 incidents and... ..., and user-facing self-help content; Produce written... ...support requests in an IT service desk or desktop...Contract workTemporary workWork at office
- ...client seeks an on-site support professional to... ...problems to higher tier groups or supervisor... ...solving steps in service desk software through... ...user devices and other IT equipment. Test... ...application materials to help identify candidates... ...be eligible for a $1,000 referral check!...Hourly payTemporary workCasual workWork at officeLocal areaRemote workNight shiftWeekend work
- ...combination of education and experience is acceptable Experience: At least two years of Engineering/Layer 1-3 Network experience in a Tier 1 or 2 environment TCP/IP knowledge and understanding of Data/IP networks Skills / Knowledge / Abilities:...Extra incomeTemporary workPart timeLocal areaShift work
- ...and call information into a single operating system to improve emergency response and outcomes. Responsibilities Provide day-to-day support to customers using Zendesk Product Suite, answering and resolving inquiries within the scheduled shift or by transitioning issues...RelocationShift workWeekend workAfternoon shift
$55k - $65k
...is seeking an Enterprise Service Desk (ESD) Representative to support a company focused on IT services and cybersecurity for large... ...will provide centralized help desk and desktop support to end users... ...Representative include: Provide Tier 1/Tier 2 help desk support for desktops...Work at officeWorldwide
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