Business Process Automation Specialist

Help Brands Win on Amazon - Love Where You Work

Role: Business Process Automation Specialist
Location: San Diego, CA 92101 (Onsite at Symphony Towers)
Compensation Range: $120,000-$150,000 DOE

At Luminize, we help brands win, and as one of the top 5 Amazon sellers in the US, we're looking for top performers to grow with us.

We're looking for a systems-minded builder who thrives on turning chaos into clean, scalable automation. As our Business Process Automation Specialist, you'll own the automation layer that lets Luminize manage 80+ brands without linear headcount growth - designing, building, and maintaining the custom tools, integrations, and AI-powered workflows that connect our entire operation.

What You'll Own

Process Discovery & Design

• Partner with department leads to identify high-impact manual workflows and quantify the cost of the status quo - hours lost, errors made, delays and missed handoffs.
• You'll translate ambiguous business problems into scoped, deliverable solutions, push back when a process needs redesign before it can be automated, and evaluate best practices across teams to eliminate redundant work.

Automation Infrastructure

• Architect, build, and maintain custom tools across the Google ecosystem (Apps Script, Sheets, Docs, Forms) as our primary internal SME. Use Zapier, Make.com, and Asana to create automated handoffs between teams- for example, a completed Supply Chain task that triggers a Catalog notification with all required inputs pre-populated.
• Build integrations across Asana, HubSpot, Google Workspace, Slack, and Looker Studio to eliminate manual data entry and keep data in sync in real time. You'll also automate recurring end-to-end processes like client onboarding, reporting pipelines, and internal HR workflows - and error-proof inputs across the org with validation, guardrails, and exception handling.

AI Integration

• Identify where LLMs (Gemini, Claude, ChatGPT) can replace manual analysis, summarization, categorization, or extraction work.
• Build production AI workflows for use cases like client feedback categorization, meeting transcript analysis, and document parsing - and stay ahead of the curve as new tooling emerges.

Adoption, Documentation & Governance

• Drive adoption of new systems through training, documentation, and hands-on end-user support.
• Write and maintain SOPs and runbooks so every workflow is fully transparent, easily supportable, and immediately transferable.
• Partner with IT and Business Systems on shared infrastructure, access controls, and tool governance.

• What You Bring

• Bachelor's degree in Business Administration, IT, Computer Science, or equivalent demonstrated experience
• 5+ years in business process improvement, automation, or systems integration; high-growth or multi-client environment preferred
• Strong proficiency with Google Apps Script (JavaScript), advanced Google Sheets, and at least one no-code platform (Zapier or Make.com)
• Hands-on experience with Google Workspace, Asana, Looker Studio, HubSpot, and at least one LLM API or AI tool
• Working knowledge of REST APIs and webhooks, including authentication, pagination, and rate limiting
• Ability to translate vague business problems into scoped, shippable solutions - without needing a fully written spec
• Comfortable challenging stakeholders when a process should be redesigned rather than automated
• Proven ability to ship high-impact MVPs iteratively rather than over-engineer from the start
• Amazon Seller Central, SP-API, or e-commerce operations experience a plus

Work From Symphony Towers

Your office comes with a view, literally.

• Panoramic city and coastline views from your workspace
• Free building gym access, no separate membership needed
• Exclusive discounts at tower restaurants and cafes
• Secure bike storage
• 24/7 paid parking down town, blocks from the office
• Steps from 100+ top-rated bars, restaurants, coffee shops, and Petco Park

An Office You'll Actually Want to Be In

Built for how great teams actually work.

• Ergonomic standing desks and premium workstations
• Fully stocked kitchen, snacks, espresso
• Monthly all-company lunches to celebrate wins and stay connected
• A team lounge with pool table and games for when you need a break
• Bright, modern, collaborative space designed for focus and connection

Benefits & Perks

You do great work here and we want to take care of you outside of it, too.

• Comprehensive medical coverage, choose from multiple plans through Anthem Blue Cross
• Dental & vision, including orthodontia and annual exams
• Pet benefits, savings on vet care, products, and services
• Paid Vacation, accrue 120 hours a year, with rollover
• Paid holidays and sick time
• 401(k) with company match, we invest in your future, too

Why Luminize

This isn't a "maintain the status quo" accounting role. You'll be building and scaling the financial infrastructure of a company in growth mode - with the authority, visibility, and executive access to do it right.

At Luminize, we offer clear career paths, promote from within, and invest in people who drive results. You'll work directly alongside the Controller and leadership team, with cross-functional exposure across brand management, operations, and commercial strategy.

About Luminize
Luminize is a full-service Amazon growth partner helping brands achieve next-level success in a competitive digital marketplace. From creative strategy to advertising and analytics, we combine expertise and hustle to fuel results for brands in CPG, health, wellness, beauty, and beyond.

We operate with transparency, celebrate wins often, and hold ourselves to a higher standard - because the brands we partner with deserve nothing less.

If you're ready to own the accounting function and build something that scales - we'd love to meet you.

Apply now and let's grow together
Luminize uses automated tools to help screen, rank, and filter applications as part of our hiring process. These tools assist our recruiting team by surfacing and organizing candidate information; final hiring decisions are made by our recruiters and hiring managers, not by the technology alone.

You have the right to opt out of the use of this technology in connection with your application. If you opt out, your application will be reviewed manually by a member of our recruiting team. You also have the right to request information about how this technology was used in connection with a decision about your application.

To opt out or to request more information, contact [email protected]. We will not retaliate against you for exercising these rights