Military Pathways - Production Operations Manager - Indianapolis, IN

Military Pathways - Technical Engineer Manager – Indianapolis, IN

Calling all innovators – find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a successful Technical Engineer Manager do at Fiserv?

Whether you're transitioning from active duty or continuing to serve in the National Guard or Reserve, our Military Pathways – Technical Engineer Manager role lets you apply the discipline, attention to detail, and mission-first mindset you built in uniform. You will lead a multi-shift technician team responsible for maintaining and improving complex production and industrial equipment. You will partner closely with operations and leadership to minimize downtime, drive cost-effective maintenance solutions, and resolve escalated equipment issues. You will also champion continuous improvement, safety, and technical skill development across your team.

What you will do:

• Lead and develop a multi-shift technician team through daily coaching, performance feedback, and hands-on training that strengthens troubleshooting depth and consistent execution.
• Oversee troubleshooting, preventive maintenance, repairs, and overhauls for complex production and industrial equipment across mechanical, electrical, and electronic systems.
• Drive cost-saving maintenance initiatives by analyzing recurring failures, improving reliability, tracking parts usage, and managing maintenance spend against targets.
• Prioritize work orders, monitor floor activity, coordinate coverage across shifts, and restore equipment quickly to minimize production downtime and missed output.
• Build a cross-trained, safety-focused team by reinforcing standard work, lockout/tagout and safe practices, and continuous improvement habits that prevent repeat issues.
• Partner with operations, vendors, and leaders on escalations and special projects; communicate status, document fixes, and maintain required reports and maintenance records.

What you will need to have:

• 6+ years of progressive production or industrial maintenance experience, including hands-on work with mechanical, electrical, and electronic equipment.
• 3+ years of experience leading, scheduling, and developing maintenance/technical teams within a production setting.
• Experience implementing and managing a maintenance program using Total Productive Maintenance (TPM) practices.
• Lean/continuous improvement experience, including identifying waste, improving workflows, and using data to prevent repeated downtime.
• Strong troubleshooting skills and mechanical aptitude, using structured problem-solving methods to isolate root cause and implement corrective action.
• Recently separated from military service or actively serving in the National Guard/Reserve.
• High school diploma (or equivalent).

What would be great to have:

• Associate degree in Electronic Technology, Industrial Maintenance, Mechatronics, or related discipline (or equivalent hands-on experience).
• Supervisory experience with electronic board-level or component-level repair, including quality checks and documentation.
• Experience supporting high-volume, 24x7 production environments with multi-shift maintenance coverage and rapid escalation response.

How you'll work:

• Physical requirements include standing most of the shift.
• Frequent lifting/carrying up to 50 lbs.
• Regular climbing, squatting, kneeling, twisting, pushing, and bending.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable)

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact View email address on click.appcast.io. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.