Account Manager

Account Manager

Wrtsil is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we Wrtsilians - put our hearts and minds into turning Wrtsil's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and a more sustainable future that we can all be proud of. We are always on the lookout for future-oriented talent want to join the ride?

Position Description: Drives sales performance by executing end-to-end sales processes, engaging with customers, developing customer relationships, and utilizing in-depth knowledge of products and market trends to deliver tailored sales solutions.

Key Accountabilities:

• Executes and manages complex end-to-end sales processes for assigned customers or markets, from prospecting to closing deals, ensuring customer satisfaction and business profitability.
• Identifies opportunities for sales growth within assigned markets or customer segments.
• Develops and implements sales plans and tactics to reach nominated targets and develop new business.
• Identifies, researches, and contacts prospective customers and builds positive relationships that will generate future sales and repeat business.
• Refers sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so that they can respond to changing market conditions and customer demands.
• Builds and maintains long-term relationships with customers, understanding their needs to offer tailored solutions.
• Develops profitable business and capitalizes additional business opportunities for existing customers/accounts.
• Analyzes market trends and customer data to identify sales opportunities and recommend strategies for market penetration.
• Utilizes advanced analytics to monitor sales performance and identify areas for improvement, driving continuous enhancement of sales processes.
• Collaborates with cross-functional teams to align sales activities with overall business operations and objectives.
• Leads sales initiatives and projects, contributing to the development and execution of sales plans and tactics.
• Acts as a subject matter expert in sales, providing insights, mentoring, and guidance to less experienced sales personnel.

Level Description:

Business Impact: Manages customer accounts, having targeted impact on sales outcomes within a specific market, customer segment or business line.

Knowledge and Experience: Possesses in-depth knowledge of sales techniques, products and customer engagement within a specialized market.

Innovation and Change: Contributes to the development of innovative and new sales techniques and tactics and adaptively applies them to improve customer engagement and sales results.

Teamwork and Leadership: Develops professional networks across the company, guiding less experienced team members and prioritizing own workload.

Communication and Networking: Serves as a key point of contact for customers, building strong relationships, influencing mindsets and views, and expanding the business network.

Location: This role is fully remote, with a strong preference for candidates based on the U.S. Houston, New Orleans and Louisiana, (Texas). However, we are open to considering individuals in other U.S. locations provided they are near a major airport, as this position will require regular travel. Additionally, if the selected candidate resides within 40 miles of a Wrtsil facility, the role will follow a hybrid work model.

Key Responsibilities:

Sales Strategy & Execution: Lead and execute full-cycle sales processes for marine products, from prospecting to deal closure, ensuring alignment with business goals and customer expectations.

Market Development: Identify and capitalize on growth opportunities within the marine industry. Develop and implement strategic sales plans to penetrate new markets and expand existing accounts.

Customer Relationship Management: Build and maintain long-term relationships with key marine clients, understanding their operational needs and offering customized product solutions that drive value and loyalty.

Industry & Market Intelligence: Analyze marine market trends, customer data, and competitive activity to inform sales strategies and identify areas for innovation and improvement.

Cross-functional Collaboration: Partner with product development, marketing, and operations teams to ensure seamless delivery of solutions and alignment with broader business objectives.

Leadership & Mentorship: Lead sales initiatives and mentor junior sales team members, fostering a high-performance culture and sharing best practices across the team.

Subject Matter Expertise: Serve as a marine product expert, providing insights to customers and internal stakeholders, and influencing product positioning and go-to-market strategies.

Qualifications & Experience:

Bachelor's degree in a relevant field (e.g., Business, Engineering, Maritime Studies) or equivalent professional experience.

Minimum of five years of marine industry experience, with a strong focus on the U.S. market. Ideally, candidates will bring over ten years of experience, including direct engagement with clients in the U.S.

Experience with Salesforce or similar CRM systems.

Strong understanding of marine industry dynamics, customer needs, and regulatory environment.

Proven ability to manage complex sales cycles and strategic accounts, including high-value, long-term projects sold on a consultative basis (considering CAPEX, OPEX, and lifecycle benefits).

Demonstrated success in multicultural, matrixed environments with minimal supervision.

Skilled in sales planning, contract negotiations, and relationship-building at all organizational levels, including C-suite and government stakeholders.

Excellent communication, negotiation, and relationship-building skills.

Fluent in English (verbal and written); additional language skills are a plus.

Candidates based in the United States must be legally authorized to travel to Canada for business purposes, as this role involves approximately 30% travel across North America.

Last application date: 05/08/2026

At Wrtsil we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Nearest Major Market: Houston