Technical Operations Coordinator

Job Description

Job Description

Pay: $55,000.00 - $65,000.00 per year

Job description:

• Technical Operations Coordinator
• WestPro Home Exteriors LTD | Longmont, CO | Full-Time | In-Office At WestPro Home Exteriors

WestPro Home Exteriors LTD is a residential exterior contractor specializing in roofing, siding, windows, and doors across the Denver metro area and Front Range. We are a values-driven company built on four core principles:  Grow Every Day, Respect Everyone, Keep Your Promises, and Embrace the Journey.

We are growing — and we are building the operational systems that allow our team to work smarter, move faster, and deliver consistent results on every project. This is an opportunity to join a company that takes process seriously and rewards people who do the same.

The Opportunity

We are hiring a  Technical Operations Coordinator (TOC)— the operational gatekeeper between our sales and production teams. Every project that moves into the field passes through you first, and your accuracy, organization, and follow-through directly protect WestPro's brand, profitability, and execution standards.

If you are the kind of person who catches the details others miss, pushes back when something isn't right, and takes pride in a system that actually works — this role was built for you.

What You Will Do:

Code Compliance and Permitting

• Review all project scopes, contracts, and plans against applicable local and state building codes
• Verify code requirements for siding, roofing, windows, doors, and all exterior systems
• Prepare, submit, and track permit applications with municipalities across WestPro's service area
• Coordinate with building departments on revisions, comments, and approvals
• Monitor permit expiration dates and manage renewals
• Regularly monitor municipality websites across Boulder, Weld, Larimer, Broomfield, and Denver Counties for building code updates
• Enter every project address into the Colorado Wildfire Resiliency Code Map and document the zone designation for the Project Manager

Material Accuracy and Procurement

• Calculate the target profit margin for every project before production review begins
• Generate precise material takeoffs from approved contracts, measurements, and project documentation
• Verify quantities for siding, roofing, trim, windows, flashing, fasteners, and all related components
• Place and coordinate material orders with approved suppliers via the ABC Portal and Vendor Portal
• Create accurate labor orders in Acculynx with correct labor rates for all project types
• Monitor delivery schedules and proactively communicate delays or issues
• Resolve supplier errors, shortages, or damage claims quickly

Pricing Integrity

• Maintain WestPro's internal pricing database — the single source of truth for all material costs
• Conduct monthly pricing audits against all active vendor price sheets
• Track supplier price increases and notify leadership immediately
• Update estimating templates and contract pricing tools to ensure accuracy across all systems

Vendor and Material System Management

• Maintain the Approved Vendor List, Standard SKU Library, Vendor Lead Time Matrix, and pre-built material packages
• Report vendor performance issues at the weekly Production Meeting
• Escalate persistent vendor problems to the Residential Production Manager

Operational Support

• Prepare Pre-Construction packages for Project Managers before every Pre-Con meeting
• Prepare a structured agenda and question list for the weekly Production Meeting
• Participate in bi-weekly Goal Setting and Review meetings with the Residential Production Manager
• Conduct one-day onboarding training for new team members
• Cross-train with the WestPro Scheduler on permit-to-scheduling handoffs and delivery coordination

You will not have direct contact with homeowners. All homeowner communication is handled by the Sales Consultant and Project Manager.

What a Typical Day Looks Like:

Your day runs  Monday through Friday, 7:30 AM – 4:30 PM. Here is what it looks like in practice:

• 7:30 AM — Pull the TOC Dashboard report in Acculynx. Know the status of every active project before you do anything else.
• Morning — Check the permit tracker, follow up with municipalities, open new Tech Review projects, verify documents, review project photos, run pre-production reviews, calculate target profit margins, check the Wildfire Resiliency Code Map, and verify vendor order confirmations.
• Mid-morning — Create material takeoffs and labor orders for approved projects.
• Afternoon — Place material orders, submit permits, notify the Scheduler with permit timelines, and prepare Pre-Con packages for Project Managers.
• Late afternoon — Update all Acculynx records, log every action taken, and prep for tomorrow.
• Every Friday — Check municipality websites across all five county service areas for building code updates.

No project moves to the field without passing through you first.

What We Are Looking For:

Required:

• 2–5 years of experience in construction, home improvement, or exterior contracting
• Exceptional attention to detail — this role exists to catch problems before they cost the company time and money
• Ability to read and interpret construction contracts, scopes of work, and site diagrams
• Familiarity with residential building codes and permitting processes
• Experience with material takeoffs and vendor coordination
• Proficiency with project management or CRM software (Acculynx experience is a plus)
• Clear, proactive written and verbal communicator
• Highly organized and self-directed — able to manage multiple active projects simultaneously without losing accuracy
• Willingness to push back on incomplete or incorrect work — professionally and consistently

Preferred:

• Direct experience with residential roofing, siding, windows, or doors
• Familiarity with local permitting in the Northern Colorado/Boulder County area
• Knowledge of building codes for exterior envelope work (house wrap, underlayments, U-Factor, SHGC, tempered glass)
• Experience with vendor portals and purchase order management.

What Success Looks Like at 90 Days:

• Every project passes through your pre-production review before moving to production — no exceptions
• The Acculynx permit tracker is current and accurate at all times
• No project has entered production without an approved permit
• All labor orders reflect the correct rate and are saved as approved
• The TOC Thread on every active project shows a complete, timestamped record
• You are operating independently within your defined authority — escalating when needed, owning everything else

Compensation and Benefits

Salary $65,000 per year, paid weekly

PTO 3 weeks per year; 40 hours awarded after 30-day probationary period, then accruing at 1.67 hours/week (up to 120-hour maximum)

Equipment Company cell phone and laptop provided

Uniforms:  This is an office position, so office casual will be allowed, but WestPro shirts, sweatshirts, and hats are provided

Schedule Monday – Friday, 7:30 AM – 4:30 PM

How to Apply:

Submit your resume on  Indeed or email it directly to  View email address on us.fitly.work with a brief note describing your experience with construction operations, permitting, or material coordination.

We review applications on a rolling basis. Qualified candidates will be contacted for an initial phone screen.

WestPro Home Exteriors LTD is an equal opportunity employer. All employment is contingent upon adherence to company values, policies, and procedures as outlined in the employment agreement.

Benefits:

• Paid time off

Work Location: In person