Technical Sales Account Manager

## Technical Sales Account ManagerApplyremote type: Hybridlocations: Houston, Texas, United States of Americatime type: Full timeposted on: Posted 2 Days Agojob requisition id: REQ-30794Are you ready to move your career forward and help shape our company’s and customers’ futures?If you aspire to challenge yourself, work with the best in the industry and join a successful team where you can make a meaningful contribution, then we invite you to join us at Ketjen Corporation, a provider of advanced catalyst solutions to leading producers in the petrochemical, refining, and specialty chemicals industries. Together, we can create a legacy marked by innovation, excitement, and energy.Ketjen Corporation is seeking a Sales Account Manager. The position will be based out of the Clear Lake Office located in Houston, Texas.In this position, the Account Manager is the primary contact for technical, procurement and key decision makers within selected customer accounts. You will be responsible for setting the sales strategy and gaining internal support to successfully execute the strategy. You must be able to build and maintain professional relationships with key stakeholders built on routine interactions and trust to be able to bridge both the customer’s and Ketjen’s needs. As an Account Manager, you must possess the technical acumen to develop and deliver insights that will both support and challenge the customer’s operation and catalyst buying behavior in way that is beneficial to both organizations. You must be able to work with a team of highly effective technical and commercial experts to efficiently resolve issues and meet customer requests as they align with the account strategy and within the capabilities of Ketjen’s resources. You will identify inefficiencies in resources and gaps that prevent growth of business and guide Ketjen stakeholders to continual improvement with the account.**ESSENTIAL DUTIES AND RESPONSIBILITIES*** Take ownership as Ketjen’s interface with the customer. Perform and/or manage commercial activities deemed appropriate to serve customer’s needs thereby developing a strong credibility for Ketjen that leads to sales of our products.* Guide internal teams to meet customer’s technical and commercial requests and continually provide feedback to internal stakeholders on the cost/benefit of supporting key account.* Build and maintain relationships with Leadership and Decision Makers within accounts. Manage relationship by representing Ketjen in multiple engagements and meetings, as required. Know when to draw in Ketjen Leadership Team, as needed.* Prepare and execute account plans* Prepare, present, negotiate, and discuss Commercial proposals with customers* Track and maintain accurate forecasting of customer usage rates.* Provide market intelligence and industry trends for strategic purpose* Meet/exceed group and individual annual and quarterly targets (volume/profit) as set by division management in Annual Operating Plan* Successfully negotiate and secure long term supply agreements as per business requirements* Factual and timely internal reporting by using company appropriate tools* Document and update all customer interfaces and contact points in CRM system* Support improvement of industry perception of Ketjen technical strength and value propositions**EDUCATION/QUALIFICATIONS*** Bachelor’s degree: Engineering discipline preferred.* Minimum 5+ years in refining industry; preferably with experience in Hydroprocessing and/or FCC Unit operation. At least 3+ years in a Sales-related role.* Strong communication skills to present and explain commercial offers, technical offers, and unit optimization reports to customers.* Negotiations skills and experience* Ability to build connections, credibility and exert influence internal as well as external.* Perseverance, persuasiveness, and confidence* Professionalism, passion, and commitment* Organizational skills* Ability to travel up to 40%* Proficient in Microsoft suite* Experience with CRM toolsApply today and help Ketjen unleash the potential of advanced chemistry for industries that power the world.**Benefits of Joining Ketjen*** Competitive compensation* Comprehensive benefits package* A diverse array of resources to support you professionally and personally.Apply today and help Ketjen unleash the **POTENTIAL** of advanced chemistry for industries that power the world.### About UsWe are a global provider of advanced catalyst solutions to leading producers in the petrochemical, refining and specialty chemicals industries. Working side-by-side with our customers, we develop value-added, customized solutions that make them more competitive. Discovering and implementing new and better performance-based sustainable solutions is what motivates all of us. We think beyond business-as-usual to drive innovations that create lasting value.Unleash your **POTENTIAL** with Ketjen.At Ketjen, we believe that our people make us successful. It’s really that simple. We embrace diversity of experience, talent and thought. We work hard to create an inclusive work environment that empowers you to openly and honestly communicate, create and innovate. Your decision to join our team will be rewarded with a positive, team-oriented workplace that inspires personal and professional growth. We will make every effort to support your career goals and create opportunities for you to realize your full potential. This is our culture. This is our commitment.**AS PART OF OUR GLOBAL TEAM, YOU’LL EXPERIENCE:*** Competitive compensation and benefits* Hands-on technical experience* Job variety and career flexibility* Collaboration with seasoned employees at every level* A proven record of innovation* Company-wide focus on economic and environmental sustainability* Deep commitment to our communities, education, and social development* Concern and compassion for fellow employees* Among the best safety records in the industryThe bottom-line: no matter where you apply your talent and training, Ketjen will provide the resources and support you need to succeed. #J-18808-Ljbffr