LOA Administrator

Responsibilities Manage all LOA, Return to Work and Accommodation requests Make determinations based on state and federal regulations Ensure on‑going claim management is within company service standards and industry best practices Review PLOA and ADA claims to determine eligibility Coordinate efforts at each stage in the LOA process including the Return to Work process and Accommodation requests Identify action plan and manage Return to Work process Communicate decisions and ongoing expectations with claimants and supervisor Educate and train the field on LOA process to ensure compliance Track and code documentation in accordance with internal workflow processes Stay abreast of related regulatory policies Requirements Associate’s degree in relevant field of study (or three years of relevant work experience). Two (2)+ years disability management and/or FMLA administration experience required. CCM, RN or BSN certification with combination of Case Management experience preferred. Human Resources experience and ADA knowledge preferred. Strong knowledge of leave of absence. Critical Thinking. Self‑Starter. Ability to identify basic problems, analyze information and draw valid conclusions/resolution. Written and verbal communication skills. Multi‑task and manage multiple projects. Work independently in a fast‑paced environment with changing priorities. Demonstrated ability to deal with confidential information. Problem solving, time management and priority setting skills. Strong computer and customer service skills. Core Competencies Demonstrates expertise in managing Leave of Absence (LOA), Return to Work, and Accommodation requests while ensuring compliance with state and federal regulations. Proficient in case management, critical thinking, and effective communication to support claimants and supervisors throughout the process. Tools & Technologies Case Management Software Internal Workflow Processes #J-18808-Ljbffr Jobtailor