Collections Specialist

Job Description

Job Description

The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise.

As a Collections Specialist you will work under direction and perform a variety of tasks related to collection of payment on delinquent accounts owed to the City; enforce collections through correspondence, telephones, personal interviews, and litigation; and oversees and provides direction to assigned staff.

Benefits:

• Medical, dental and vision insurance
• Life insurance
• Short and long term disability
• 401k
• Paid time off

Responsibilities:

• Assists in the review, development and administration of collection policies and procedures for the collection of delinquent accounts to recover monies owed to the City; enforces collections through correspondence, telephone, interviews and litigation.
• Represents the City in presenting Small Claims Court actions; assesses and prepares cases for court; files cases in court and coordinates process serving; appears in court as necessary; follows up on judgments, including preparation of garnishments.
• Prepares bankruptcy cases for the City; gathers and verifies case data for processing legal actions for each case; prepares and files claims with bankruptcy court as necessary; writes-off accounts when debts are discharged.
• Contacts and negotiates with debtor the most effective method to secure payment and initiates appropriate collection action.
• Recommends compromise settlement agreements and write-off of uncollectible accounts.
• Coordinates the issuance and/or payments of parking citations and permits with contract agency; processes monies received; prepares necessary monthly reports related to citations and permits.
• Researches information to maximize sales tax revenue for the City; serves as liaison for outside contractor and various City Departments; provides sales tax data for various departments as needed.
• Establishes and maintains account files through input, monitoring and retrieval of account data via City computer data bases; updates accounts as necessary.
• Maintains fiscal/collection records for preparation of statistical reports; prepares detailed reports of collection revenue.
• Responds to other departments and public inquiries in a courteous manner; provides information within the area of assignment; resolves complaints in an efficient and timely manner.
• Prepares a wide variety of correspondence, letters and notes related to collections including promissory notes and liens; responds to various inquiries; prepares collection letters; provides applicable departments with update of account status.
• Supervises and coordinates the work of assigned staff; provides or coordinates staff training; works with employees to correct deficiencies.
• Prepares collection data for Auditors as necessary.

Requirements:

• Two years (full-time equivalent) of experience performing debt collection for a private or public agency that involved legal work as it relates to the collection of delinquent accounts. At least one year of debt collection experience with a government agency is highly desirable.
• Equivalent to the completion of the twelfth grade. College level course work in business administration or a related field is desirable.
• Basic methods and techniques used in effecting collections.
• Current basic laws of confidentiality and other regulations and codes relating to the legal collection of funds.
• Read, interpret and explain court orders, legal procedures and other documents involved in collection of delinquent accounts.
• Represent the City in a professional manner and deal effectively with the public and other employees to gain their cooperation in resolving problems.

Plan to attend and meet face-to-face with hiring managers.

Candidates will be considered for this position whether or not you attend the job fair.

Pre-Register online at:
-diego-job-fair-9-2026/

 

San Diego Job Fair- Powered by ITServe Alliance
Tuesday, September 29, 2026
10:00AM - 12:30PM
Double Tree by Hilton Hotel San Diego- Mission Valley
7450 Hazard Center Drive
San Diego, CA 92108

Complimentary Self-Parking, follow event parking signs to lower garage.
Parking in gated garage will cost an hourly rate.

All of the companies at our job fairs have open positions they are seeking to fill.

Tips for Success:

• Pre-register—Receive notifications of any updates or changes to the event, and receive information about upcoming events in your area.
• Dress professionally—First impressions go a long way.
• Bring multiple copies of your resume.
• Doors open at 10:00 AM and the Job Fair ends at 12:30 PM.
• Bring a friend—All job seekers are welcome.
• Prepare a brief but effective “brag” to let the people you meet get to know you.
• Keep an open mind—Meet with as many of the companies as you can; you may be pleasantly surprised at what you find.

 

Remember, the best way to be considered for a position is to meet the hiring managers in person. Plan to attend this event!
(Candidates will be considered for this position whether or not you attend the job fair.)

Pre-Register online at:
-diego-job-fair-9-2026/