Employee Relations Specialist

How we take care of you Health Dental Vision 401K with generous matching program generous paid time off Potential Annual Bonus Opportunity 50% discount at restaurants and retail locations Set the course The Employee Relations Specialist supports a positive, compliant, and inclusive workplace by partnering with leaders and employees across corporate, retail, and restaurant teams. We are specifically seeking someone with strong experience conducting workplace investigations and advising managers on employee relations and performance matters. This role manages complex employee relations issues, conducts investigations, and provides guidance to ensure fair and consistent application of policies aligned with company values and employment laws. The Specialist plays a key role in fostering a respectful and engaging work environment that reflects the Tommy Bahama culture. This position will work closely with the Director of Employee Relations, SVP of Human Resources and the management team in implementing strategic HR direction for these locations. Be the island guide Employee Relations and Investigations Manage employee relations issues, including investigations, interviews, documentation, and resolution, ensuring fairness, confidentiality, and compliance with policy and law. Conduct an average of 100+ investigations annually across a workforce of 3,000+ employees in the U.S. and Canada. Respond promptly to HR/Fraud hotline calls and complete follow-ups or investigations within defined timelines. Oversee unemployment claims, appeals, subpoenas, and disputes. Coaching and Partner Support Provide coaching and guidance to managers and employees on performance, conduct, and policy interpretation. Partner with regional retail and restaurant leaders to address performance management, corrective actions, and workplace concerns. Support leaders in fostering accountability and a positive workplace culture. Policy and Compliance Management Maintain and update HR policies, handbooks, and workplace conduct materials; assist in annual handbook revisions and communication. Monitor compliance with state and federal regulations, including sexual harassment prevention training and posting requirements. Manage unemployment claims, appeals, subpoenas, and employment verification requests. Training and Education Facilitate and/or support employee relations and employment law training sessions, ensuring managers and employees are informed on key topics. Serve as a subject matter expert (SME) for Employee Relations in leadership and development programs. Track and maintain training records as required by law. Collaboration and Strategic Support Partner with the Director of Employee Relations and HR leadership to align employee relations strategies with organizational goals. Participate in company-wide initiatives to promote engagement, accountability, and inclusion. Essentials for life in paradise Generally, 3 to 5 years of HR generalist experience. Multi-state experience preferred with preference given to candidates with experience California, NY, Hawaii, Washington and Oregon. Bilingual (Spanish) highly desired. Proven ability to manage sensitive and complex investigations with discretion. Strong understanding of HR laws and employment practices. Exceptional interpersonal, communication, and problem-solving skills. Ability to travel occasionally and work flexible hours as needed. High integrity, professionalism, and ability to thrive in a fast-paced environment. Rate Range: $85,000.00 to $110,000.00 Annually Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at View email address on click.appcast.io. Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish. Aloha! At Tommy Bahama, paradise is our business. Focused on exceptional guest service, upscale products and delicious food and drinks, our tropically inspired lifestyle inspires the world to relax. Maintaining our unique point of view requires a diverse team that includes apparel designers, eCommerce and technology experts, manufacturing and operations, and, of course, retail and hospitality professionals. There are countless opportunities to contribute to our continued success - if you'd like to help us "Live the Island Life," we'd like to hear from you. #J-18808-Ljbffr