Senior IT Operations & Service Desk Leader
Michael Page
MPI is seeking an Experienced IT Operations Manager in New York for a mid‑sized business services firm. You will lead the North American IT Operations team, oversee Service Desk, End User Support, and Application Support, and partner with global colleagues to ensure reliable, secure technology services. You will drive ITIL/ITSM processes, incident and problem management, and workplace technology initiatives across Microsoft 365, ServiceNow, Salesforce, and related platforms. #J-18808-Ljbffr Michael Page
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Senior IT Operations & Service Desk Leader in New York, NY vacancy
- DeKalb Health is looking for an IT Service Operations Manager in New York to lead our 24/7 IT Service Desk and manage technology incident management programs. The ideal candidate has over 5 years of IT operations experience. You will develop policies that enhance service...Operations
$283.35k - $360.95k
Senior Director, IT Operations & Digital Resilience About the Role The Senior Director of IT Operations & Digital Resilience will be the primary... ...You will lead a global team of 20+ professionals across Service Desk, Infrastructure, SRE, and Compliance functions. Your...OperationsSeniorTemporary workWork at officeLocal areaRemote work$38 per hour
...impact! Job Description: Senior IT Support Specialist... ...environment supporting critical operations ~ Growth and advancement opportunities... ...requests via phone and self-service ticketing systems Provide... ...experience in a Service Desk or similar environment ~ Strong...OperationsSeniorHourly payFull timeTemporary workWork at officeRemote workMonday to FridayNew York Cancer and Blood Specialist
New York, NY4 days ago$65.65k - $118.68k
The IT Support Specialist-_Senior_(Regional) provides Tier 2 and Tier 3 end-user support services under the SEC ISS contract, ensuring reliable day-to-day operation of endpoint technology across headquarters and regional... ...laptops, mobile devices, desk phones, and printers....OperationsSeniorPermanent employmentContract workWork at officeRelocationRelocation package- Webull Financial is seeking an experienced IT Systems & Microsoft 365 Administrator in New York City. You will... ...65 administration, endpoint management, and security operations across multiple locations. As the senior escalation point for the Helpdesk, you will...OperationsSenior
- ...Job Description Job Description Senior IT Service Desk Analyst – New York, NY We are looking for an experienced Senior IT Service Desk... ...office. In this role, you will oversee daily service desk operations, provide advanced technical support, and contribute to the...OperationsSeniorWork at office
Strategic Resource Partners, Inc.
New York, NY6 days ago $104.94k
IT Project Leader (IT Senior Associate Level 1/Temporary to Permanent) I.T. Senior... ...in CUNY's Classified Civil Service. The full specification is... ...security compliance, service desk support and data reporting.... ...academic and administrative operations across the College. This...OperationsSeniorPermanent employmentFull timeContract workTemporary workPart timeWork experience placementWork at office- ...improvements. At Fixify, we're building an AI-native IT automation platform that combines technology with a human touch. As a Senior IT Operations Analyst, you'll sit at the intersection of... ..., VPNs, and Wi‑Fi. Experience with help‑desk platforms, including tools like Jira,...OperationsSenior
Fixify
New York, NY2 days ago - Nagarro is seeking an Associate Director - Business Development Manager for the IT Services sector. This position focuses on driving sales across North America in key industries including Energy, Utilities, Manufacturing, and Industrial. Candidates must have at least 12...Senior
- ...looking for a proactive, solutions‑driven Senior IT Support Engineer who thrives in fast‑... ...environments, takes ownership, and elevates IT operations to the next level. If you love solving... ...ID, Exchange Online, Intune, and cloud services Oversee backups, patching, and endpoint...OperationsSeniorWork at office
BitDelta group
New York, NY1 day ago - Thrive in New York is seeking a Service Operations Manager to lead and develop high-performing engineering support teams. This role focuses on... ...The ideal candidate will have proven leadership experience in IT environments and a strong understanding of service delivery processes...OperationsSenior
$135k - $155k
Brigit, a forward-thinking financial health company in New York, is in search of a Senior IT Operations Manager. This role will build and scale Brigit's internal IT Operations, working closely with various teams to enhance security and compliance. The ideal candidate has...OperationsSeniorFlexible hours- Jobtailor in New York seeks a senior IT support professional to act as escalation point for a macOS-centric environment, resolving complex hardware, software, identity and access issues in collaboration with the team. You will own IT onboarding/offboarding, asset inventory...OperationsSenior
$150k - $250k
...the real economy. Our agents operate for hours at a time, performing... ...many other operators/technical leaders. "Basis is on the frontier of... ...Your job is to build the IT systems that let Basis scale quickly... ..., and $300 toward your custom desk setup. Financial Benefits:...OperationsSeniorFull timeWork at office$90k - $115k
A leading firm in e-commerce services is seeking a Technical Operations Specialist in New York. This role is vital for managing day-to-day IT operations, ensuring stability and compliance across multiple environments including cloud-based systems. The ideal candidate will...OperationsSenior$90.4k - $98k
...Leadership: Develop and execute the IT support services strategy aligned with the... ...and best practices for IT support operations. Collaborate with senior leadership to align IT support services... ..., including the IT service desk, desktop support, network support,...OperationsSeniorFull timeContract workWork at officeRemote workFlexible hours- Maximus is seeking a Lead Operations Architect to define and govern enterprise operational architectures across IT and OT services. The role requires bridging strategy, design, and sustained operations within a federal-contract environment. The position is contingent upon...OperationsSeniorContract work
- Hover is seeking a Senior IT Administrator in New York to rebuild and enhance internal technology operations. The role involves developing automations using AI coding assistants, managing compliance responses, and ensuring network configurations are reliable. With a focus...OperationsSenior
- Senior IT Administrator - New York Office Digital Turbine is a hybrid work environment - only... ...support requests via the IT help‑desk ticketing system and other support avenues... ...installation, configuration, maintenance, and operation of technology infrastructure and...OperationsSeniorWork at officeLocal areaRemote workWorldwide
- ...highly motivated and experienced Senior IT Administrator to join our... ...Excellent communication and customer service skills are essential, with a... ...requests via the IT help desk ticketing system & other... ...configuration, maintenance, and operation technology infrastructure and...OperationsSeniorWork at officeLocal areaRemote workWorldwide
$135k - $155k
...overview Brigit is looking for a Senior IT Operations Manager to build, mature,... ...for day-to-day help desk operations, this role is primarily... ...problem solver, and a hands‑on leader who takes ownership, drives... ...managing a managed service provider (MSP) such as Rippling...OperationsSeniorLocal areaFlexible hours- ...Administrator to support the Defense Health Agency's IT infrastructure. This remote position will... ...administration expertise, ensuring operations for over 200,000 users and 250,000... ...opportunity to support mission-critical healthcare IT services. #J-18808-Ljbffr 3500 Square LLCOperationsSeniorRemote job
- A leading workforce solutions company is seeking a Senior SOC Consultant Analyst to support both IT and OT security operations. The ideal candidate will have 3-12+ years of SOC experience and hands-on knowledge of OT security technologies, including Nozomi Networks. This...OperationsSeniorRemote job
- Pharmacy First Health is seeking an IT & Security Engineer Lead to manage daily IT operations, security controls, and technology readiness across its expanding... ...across locations. This role is crucial for maintaining service quality and security as the company grows. #J-1880...OperationsSenior
- A leading AI platform company is looking for a hands-on Senior Product Manager to join the team focused on building the next generation of predictive AI for enterprise IT operations. The ideal candidate will have 4-7 years of B2B SaaS product management experience, strong...OperationsSenior
- A consulting firm is seeking a Senior IT Business Analyst to assist the New York City Department of Transportation in enhancing large-scale software applications for critical operations. Candidates must have over 6 years of relevant experience, strong skills in requirements...OperationsSenior
$78k - $88k
Cognizant is looking for a Senior Deskside Support Engineer located in New York, NY. This... ...and software issues, managing daily IT operations, and offering VIP support for executives... ...experience and possess strong customer service skills. The annual salary ranges from $7...OperationsSenior- AngelList Venture is seeking a hands-on IT systems owner in New York. In this role, you'll manage identity, access, and IT operations to ensure rapid scaling without security compromises. Your work will involve implementing centralized identity systems and managing SaaS...OperationsSenior
- ...TemPositions Group of Companies is seeking a Senior Director of Information Technology... ...enterprise technology strategy and operations. This executive role reports to the... ...security, cloud, data systems, and IT operations across multiple service locations. The ideal candidate has...OperationsSenior
- BitDelta group is seeking a proactive Senior IT Support Engineer to elevate IT operations in fast-paced environments. You will manage user lifecycle, oversee IT infrastructure, and troubleshoot complex issues. The ideal candidate should have 5-8 years of relevant experience...OperationsSenior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior IT Operations & Service Desk Leader. Be the first to apply!
Related searches
- network operations center team lead New York, NY
- operations leader New York, NY
- clinical operations lead New York, NY
- operations lead New York, NY
- early intervention service coordinator New York, NY
- service lead New York, NY
- service team leader New York, NY
- resident service coordinator New York, NY
- service coordinator New York, NY
- medical staff services coordinator New York, NY