Human Resources Coordinator

This is a non-exempt, on-site position at Olo’s headquarters in New York City, 5 days per week (Monday-Friday).

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.

Reporting to our Director, HRIS & Operations, the HR Coordinator will be responsible for a variety of HR tasks and initiatives, while also serving as the dedicated point of contact for day-to-day office management in our brand-new HQ in Midtown Manhattan.

The HR Coordinator will help drive employee engagement both in-office and remotely by revamping our new-hire orientation program, supporting our learning & development strategy, owning employee recognition initiatives, and ensuring our office space is hospitable and reflective of Olo’s culture and values. This role is perfect for an early-career HR professional who is passionate about building their HR skill set, energized by employee engagement work, and thrives working independently in an office setting.

What You'll Do

• Learning & Development Coordination: Gain technical HRIS experience by managing our Learning & Development platform, supporting the organization in adding new trainings to Workday, tracking training compliance, and overseeing our Learning & Development stipend program
• New Hire Orientation: Revamp our new hire orientation program to create an exciting and welcoming experience for all new hires, including building out first-day resources, sending out Olo business cards + swag, and serving as a point of contact for all new team members
• Engagement Initiatives: Create and roll out a variety of employee engagement initiatives that connect both our in-office and remote populations
• Employee Gifting + Swag: Lead the charge in finding a new employee gifting + swag vendor, helping to consolidate our current platforms and enable Olo with a tool for ongoing employee rewards + recognition
• Office Presence: Serve as the primary on-site point of contact for employees, vendors, and visitors at our HQ office, ensuring the space is well-stocked with food, beverages, supplies, and other materials necessary for meetings and events
• Office Administration: Manage the collection + distribution of mail and voicemails, ensuring all members of the Olo team receive their mail and messages in a timely manner

What We'll Expect From You

• Bachelor’s degree (B.A./B.S.) with a focus in Human Resources, Psychology, Hospitality, or a similar field
• At least 1 year of internship or work experience in an office environment
• Passion to learn more about People + Culture and employee experience
• Self-motivated and able to collaborate effectively with a distributed team, both in-person and virtually.
• Excellent communication skills with demonstrated ability to effectively work with others at all levels across the organization
• Demonstrated ability to manage sensitive information with the highest level of discretion and professionalism
• Ability to multitask, build processes, and take initiative
• Ability to use Google Docs, email, video conferencing platforms, and other related technologies

About Olo

Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at  olo.com .

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce, and now over 75% of our team works remotely across the U.S.

We offer great benefits, such as 20 days of paid time off, 10 sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, a generous parental leave plan, volunteer time off, gift matching policy, and more!

Our best estimate of the compensation range for this opportunity is $60,000-$75,000 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We encourage you to apply!

At Olo, we believe bringing together people with varied experiences and viewpoints leads to better results. Don't check every box in the job description? Research shows many qualified candidates hold back from applying unless they meet all listed requirements. We're committed to creating a genuine workplace where everyone can contribute their best work—this improves our decision-making and helps us better serve our communities. So if you're enthusiastic about this role but your background doesn't align perfectly with every qualification, we encourage you to apply anyway. You might be exactly the right fit for this or other positions.

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.