IT Specialist 1/IT Support Assistant, 2
Socket
The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! This position will be based in the greater Frederick, MD area (Western MD region) Responsibilities Under direct guidance duties include: Operation and Maintenance of various high speed/ high-capacity multifunction printers Moving/relocating equipment within and/or between facilities Interviewing clients as part of pre-deployment asset discovery Repair/replace defective equipment Updating asset management system to reflect work performed Installing and maintaining PC hardware and software and applying specific configuration profiles Troubleshooting network usage and computer peripherals Performing system backups and data recovery Resolving network communication problems E-mail administration Network security Preparing assets for disposition and other administrative duties. Network operations and maintenance Familiarity with inside and outside plant operations Familiarity with routers, switches, firewalls, etc. Familiarity with cabling and splicing, etc. May also involve transporting equipment between multiple facilities within an assigned service area, as directed by an IT representative. Responsible for all deployment, downloads, doing local installations. Education High school diploma Basic training in IT support, to include relevant on the job training 1-2 years relative experience DOD Public Trust Clearance (or ability to obtain) Qualifications Excellent customer service and excellent organizational skills are required. Strong written and verbal communications skills and the ability to interact with people at all levels are required. A professional attitude regarding attention to detail Accurate and timely submission of required reports, documentation, etc. Licensed and able to drive a vehicle **Ability to climb a 10ft ladder and lift at least 40lbs** The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment. Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States. Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at View phone number on click.appcast.io. If you require relay service assistance, please click on the following link to review information on your state's relay service: Telos Corporation is an EEO/AA employer. #J-18808-Ljbffr
- ...organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the... ...Education: High school diploma, basic training in IT support, to include relevant on the job training, 1-2 years relative experience, DOD Public Trust...SuggestedLocal areaRelocation
- ...Help Desk Specialist I (Tier 1 Support) – Remote Flexibility | 24/7 Operations Join a fast-paced technical... ...team delivering critical frontline assistance to external users in a 24/7/365... ...diploma or equivalent ~1+ year of IT help desk, service desk, or technical...SuggestedWork at officeRemote workNight shiftRotating shift
$60k - $75k
...a Help Desk Technician, Tier 2, to provide support from our Dulles, Virginia headquarters... ...email escalated from Tier 1 technicians. Help Desk... ...Delivers, tags, set up, and assists in configuring end-user PC desktop... ...Technical Experience IT Glue Sophos suite of solutions...SuggestedFull timeWork at officeLocal areaRemote work$108.89k - $159.29k
...limited to the following:1. Works to implement... ...metrics across program areas.2. Obtains raw data from... ...the Data Architect and IT Database Administrators... ...provide information or assistance, resolve their problems,... ...Assessments and appropriate supporting documentation for...SuggestedPermanent employmentFull timeTemporary workFor contractorsWork at officeRemote workOverseasNight shift- ...company, is seeking Help Desk Specialist I to support the Customs and Border Protection... ...: Serve as the Tier 1 customer support Point of Contact... ...articles. Escalate incidents to Tier 2 or Tier 3 support teams,... ...year of experience providing IT help desk, service desk, or technical...SuggestedFor contractorsWork at officeRemote workNight shiftRotating shift
- ...Description: As a Tier 2 Helpdesk Support team member, you'll play a... ...providing advanced technical assistance and support to resolve... ...escalated technical issues from Tier 1 support, providing in-depth... ..., collaborating with other IT teams and vendors if necessary...Work at officeNight shift
- ...Help Desk Specialist II (Tier 2 - Advanced Support) Zen Strategics, a Titan Technologies company, is seeking Help Desk Specialist II to support the Customs... .... The ideal candidate should have at least two years of IT support experience, strong knowledge of Windows, Active...For contractorsWork at officeRemote workNight shiftRotating shift
$75.2k - $158.1k
...Opportunity:The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its many operating locations. Our focus... ...and Streaming services. Responsibilities:As a Tier 2 Network Administrator, you'll be challenged with enterprise support...Contract workWork experience placementImmediate startRemote workFlexible hours- ...IT Help Desk Specialist Rapid Strategy is seeking an experienced IT Help Desk Specialist to support a federal customer in Washington, DC. This position provides advanced Tier II desktop support across Windows, macOS, and mobile platforms while supporting enterprise...Permanent employmentCasual workH1bWork at officeMonday to Friday
$30 - $40 per hour
...nationwide. They are seeking a motivated and technically skilled IT Support Administrator (Level 2) to serve as the face of IT for their team. In this role,... ...for end users across the organization, providing Level 1 and Level 2 helpdesk support via phone, chat, and email....Contract workLocal areaRemote workVisa sponsorship$40k - $60k
...IT Asset Management Specialist We are looking for a full-time IT asset management specialist who are positive... ...progress and follow-up of issues and assist with troubleshooting and resolution of... ...Required Qualifications: ~1+ year work experience in IT asset management...Full timeWork experience placementFlexible hoursAfternoon shift$65k - $69k
...to fill a Network Support Technician (NST) position... ...and remote Tier 2 support that... ...resolution of user IT issues to minimize... ...tablets, and hotspots Assist in testing, applying... ...equivalent experience 1+ years of IT‑... ...stakeholders, and technical specialists Must position...Temporary workWork at officeLocal areaImmediate startRemote workNight shift$68.5k - $127k
.... Job Title: Desktop Support Technician Job Code:... ...experienced and proactive IT Support Technician to... ...advanced on-site technical assistance at our manufacturing and... ...escalations from Level 1 support, and optimizing... ...relevant experience or 2 years post-Secondary/Associates...Work at officeLocal areaRemote workFlexible hours- ...client in Chantilly, VA has an immediate need for a Tier 1 - Tier 2 IT support specialist to join their team. Please note that this is a contract to... ...including Windows OS, Office 365, and related tools Assist with onboarding/offboarding processes for employees Participate...Contract workWork at officeImmediate startRemote work2 days per week3 days per week
- ...Key Missions Solves and documents Level 1 and sometimes Level 2 IT needs of users and productive operations associated with a ticket Supports the installation and maintenance of operating... ...in partnership with other departments Assists external providers or vendors during...
- ...Maternity Leave Company Paid Employee/Family Assistance Program (EAP) Voluntary Medical &... ...Description Vinci Construction USA is seeking an IT Support Specialist to work as part of the Technology team... ..., you will be responsible for Tier 1-2 support for desktops with Windows...Full timeTemporary workFor contractorsSeasonal workWork at officeRemote workFlexible hoursShift work
$108k - $204.28k
...National Security Team supports the intelligence... ...segment. The NMS IT Software Designer will... ..., and PowerShell; assist in creating test,... ...Technical (IAT) Level 2.The candidate must... ...Must have at least 1 year of relevant... ...developer, security specialist), make...Temporary workWork at officeLocal areaRelocationShift work- ...era in space and find a career that's built for you.This role will support the Strata program based out of Herndon, VA. The Systems Engineer... ...- Prior Help Desk or technical customer service experience- Tier 2 troubleshooting experience- Security+ Certification (or...Full timeFor subcontractorWork at officeLocal areaRemote workMonday to FridayFlexible hours
- ..., Virginia is seeking a Help Desk Technician Tier 2 to field and resolve tier 2 incidents escalated from Tier 1. The role requires strong communication, problem-... ...customer-focused approach from a headquarters-based support center. You will manage Windows and Mac desktop...Work at office
- ...cohesive governance structure that supports operational execution,... ...Customer Compliance Support - Assist in responding to customer security... ...professional experience. Minimum of 2 years of experience supporting... ...requirements: HITRUST SOC 1 SOC 2 PCI DSS ISO 27001 ISO 22...Full time
- ...issuance, IST is trusted by over 2,000 financial institutions,... ...Solves and documents Level 1 and sometimes Level 2 IT needs of users and... ...operations associated with a ticket Supports the installation and... ...partnership with other departments Assists external providers or...Work experience placementWorldwide
$65k - $69k
...AT&T is seeking a Network Support Technician to provide IT support for Immigration and Customs Enforcement in Sterling, Virginia. Candidates will perform Tier 2 support, handling issues related to hardware, software, and network diagnostics, working mainly on-site with...Remote work- ...Help Desk Specialist I (Tier 1 Agent – Internal) CBP Technology Service Desk... ...and high‑impact solutions that support mission success. Position Summary... .... Escalate incidents to Tier 2 or Tier 3 support teams,... ...year of experience providing IT help desk, service desk, or technical...Full timeFor contractorsWork at officeRemote workNight shiftRotating shift
$86k - $138k
...an entry level Systems Administrator (Shift 2) to join our national intelligence program... ...: Provide end-user technical support to all clients. Provide technical support... ...capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated...Contract workShift work- ...Ashburn, VA & Highlands Ranch, CO Duration: 1 year Interview: Phone and In-person... ...Entry/First Level Network Monitoring and Support for ATM Network Provide L1 technical support... ...experience; typically requires a minimum of 1-2 years of experience in a technical customer...Shift workDay shift
- ...you be doing? Reporting to the IT Lead – North America, the... ...systems, server, and desktop support, including patching and upgrades... ...Federal holidays plus an additional 2 floating holidays, an... ...employer contribution, an Employee Assistance Program, and more. Additionally...Local areaRemote workOverseasFlexible hours
- Leidos Inc. is seeking a Computer Support Analyst for the Center for Information Systems Security program in Reston, VA. The role offers growth... ...to Washington, D.C. The position requires a BS degree with 2-4 years of relevant experience (or a related Masters) and Final...Shift workNight shift
$92k - $147.9k
...the Service Desk function and IT Support team across our US and... ...diagnoses, tracks, and resolves Tier 1 & 2 technical issues for the... ...a team of Technical Support Specialists, ensuring the Service Desk team... ...all team members. Leverage AI-assisted support tools and automation...Permanent employmentWork at officeLocal areaRemote work$70.3k - $110.1k
...CGI is seeking an Desktop Support Technician to support the... ...maintain chain of custody for IT assets, support laptop deployments, and assist with equipment disposition... ...Successful In This Role 2+ years of experience in... ...invited to be an owner from day 1 as we work together to...Local area$75k - $90k
...part in maintaining and improving IT infrastructure by providing comprehensive support for end‑user devices, systems,... ...Desk and ITSM platform. Handle Tier 1 and Tier 2 escalations and collaborate with... ...). Deploy hardware/software and assist with transitioning services from...Contract workWork experience placementWork at officeLocal area
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