Administrative Coordinator - Global Education

Tufts Global Education Administrative Coordinator

Tufts Global Education serves as a hub of international programs and initiatives at the School of Arts and Science and School of Engineering. TGE oversees study abroad, international exchange programs, international learning collaborations, and faculty-led custom programs. We currently operate 11 of our own programs, Tufts Programs Abroad, in Chile, China, Ghana, Hong Kong, Japan, London, Madrid, Oxford, Paris, Pavia, and Tbingen. We facilitate student participation in approved partner programs throughout the world. TGE develops custom programs abroad during winter and summer sessions. Around 45% of the junior class studies abroad for a semester or a full academic year. We host international exchange students and visiting scholars who attend Tufts for an academic term or custom program. We offer international summer research and internship opportunities. The division works with faculty, students, and Tufts University on global engagement.

What You'll Do

Under limited supervision, the Administrative Coordinator provides advanced administrative support and coordinates operations for department or business unit. Handles confidential situations, resolves problems and serves as primary resource for students, faculty staff and other constituents.

• Serves as highly visible resource for internal and external constituents; explains/enforces department policies and procedures; researches and resolves escalated problems or concerns and may communicate on behalf of managers. May monitor and request updates to website and social media channels and work with marketing and communications team on communications projects and materials.
• Produces and edits complex documents, reports, spreadsheets and material for presentations. Responds to routine correspondence; prepares meeting agendas and minutes.
• Coordinates multiple calendars and schedules complex meetings and logistics that may include external groups/constituents.
• Oversees daily operations of department or business unit. Evaluates workflow, productivity and customer service. Oversees services from university departments to ensure technology, facilities, procurement and other needs are met.
• Oversees databases and file systems. Manipulates and audits data or requests data from other sources for reports for analysis.
• Coordinates plans and logistics for projects and larger scale events. Handles marketing and publicity, communication with speakers and coordination of venue. Tracks project timelines and deliverables.
• Monitors and tracks expenditures, researches and resolves problems, prepares reports, assists with assigned projections and works with department/unit leadership as needed. May assist with monitoring grants and contracts.
• Trains new support staff, students and temporary help. May provide direction, guidance and feedback on work performance. Prepares and monitors human resources and payroll transactions.
• Performs other duties as needed.

What We're Looking For

Knowledge and experience typically acquired by:

• High School /GED
• College degree may serve as a substitute for some years of experience
• Related Experience 5+ years
• Advanced knowledge of Microsoft office suite
• Ability to monitor financial transactions
• Strong organizational and interpersonal skills

Special Work Schedule Requirements:

This is a hybrid role that is expected to be in person most days during the academic year with the possibility of additional remote flexibility during university breaks. There is occasional evening or early work hours and a few weekend hours for specific planned events.

Pay Range

Minimum $27.85, Midpoint $33.15, Maximum $38.50 Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.