Customer Accounts Advisor

We are Aaron’s, a leading employer in the sales and lease‑to‑own retail industry. We provide our team members the opportunity to reach their full potential in a team‑oriented, high‑energy, recognition‑based environment with competitive pay and benefits. This is a part‑time position. Customer Accounts Advisor Salary range: $13.75 to $14.50 per hour. This position is also eligible for incentive pay based on performance. Responsibilities Attainment and upkeep of customers’ accounts, including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their lease agreement(s) both in home visits and over the phone. Sell customers on the benefits of timely lease agreement renewal payments. Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals. Assist with merchandise returns and guest deliveries as directed by management. Clean and certify merchandise in the Quality Assurance Center for all items personally returned. Complete and maintain weekly vehicle maintenance sheet and route sheets daily. Load, secure and protect product in company vehicle. Safely operate company vehicle. Assist the Sales Team as needed. Any reasonable duties requested by management. Qualifications United States: at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; Canada: at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States). Ability to work schedule of hours varying from 8 am to 9 pm. Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly. Two years of retail/customer service experience preferred. High School diploma or equivalent preferred. Excellent interpersonal and communication skills. High energy with the ability to effectively perform all functions of the store and multitask effectively. Proper telephone etiquette. Uphold the Aaron’s Brand and protect company assets. Maintain a professional appearance. Proficient computer skills. Benefits Paid time off, including vacation days, sick days, and holidays. Medical, dental and vision insurance. 401(k) plan with contribution matching. Life and disability insurance. Employee assistance program. Employee purchase program with exclusive discounts. Physical and financial well‑being programs. Tuition reimbursement. Employee Business Resource Groups. Paid paternal leave. Pay on Demand. Sundays off. Benefits vary based on full‑time and part‑time employment status. Our Team Members Are Our Greatest Asset. Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package. Equal Opportunity Employer Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. For candidates requiring accommodation during the recruitment process, please contact View email address on click.appcast.io. Aaron’s is an Equal Opportunity Employer. #J-18808-Ljbffr