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Desktop Support

1872 Consulting

IT End User Support Specialist

Qualifications: Ideal candidate will have minimum 3 years of experience providing IT end user support. Fields service requests, manages end user expectations and escalates where necessary. Troubleshoots connectivity issues for devices (mobile and laptops) and applications.

  • Provides day to day support for Windows 10 (with some Mac and Linux) users
  • Active Directory account creation and account management
  • Supports desktop and laptop imaging via MDT
  • Supports MS Office 365
  • Supports remote VPN users
  • Asset management
  • Basic network troubleshooting
Vacancy posted 5 days ago
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