Human Resources Analyst

AHCCCS

Arizona Health Care Cost Containment System. Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork. The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility. AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry. Come join our dynamic and dedicated team. Human Resources Analyst Division of Human Resources and Development Address: 150 N. 18th Avenue, Phoenix, Arizona 85007 Remote Work: This position is eligible for hybrid remote work. Must reside in the State of Arizona. Posting Details Salary: $48,000 - $50,500 Grade: 18 Closing Date: Open until filled Initial Resume Review: 07/23/2026 Job Summary Under the direction of the HR Operations Supervisor, this position provides support and assistance with day-to-day HR administrative tasks in the Operations Unit. The position supports various Operations functions and processes. This includes responding and providing guidance to HR related questions and inquiries from AHCCCS Leadership and agency employees. This role will support HR professional level staff with operational functions. Maintains human resources information system records in electronic and paper format. Performs all AZ360 data entry to process employee personnel actions including but not limited to: new hire, transfers, address change, salary change, name change, position change, cash comp, and status changes. Responsible for maintaining paper and/or electronic personnel files, archiving files, internal compliance review audits, and processing personnel file review requests. Provides day-to-day admin support including receipt and distribution of daily mail, conference room scheduling, organizing and coordinating meetings and producing on-demand reports. Oversees the HRD ticketing in Service Now and main HR phone line, responding to routine inquiries or forwarding to appropriate HR contact for response. Assists with benefits administration, including enrollment, ASRS verification and employee communication. Assists recruitment and on/off boarding efforts by conducting thorough, accurate and timely preemployment verification and reference checks on all candidates who are being considered for employment. Drafts job announcements on the State job board. Prepares Personnel Action Forms (PAFs) for the hiring manager’s new hire packets. Oversees the on-boarding /off boarding processes to include, tracking new hire log sheet, participating in the delivery of the on-boarding orientation presentation, fingerprinting, I-9 verification, IRME (unemployment insurance verifications), communication to disable accounts and equipment retrieval coordination, agency Travel Coordinator and managing the agency Years of Service award and recognition process. Maintain the division credit card, processing invoices and reconciling monthly purchases. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Knowledge, Skills & Abilities (KSAs) Knowledge of an/or ability to learn: Current, acceptable standards of administrative principles and practices Federal and State rules and regulations, Arizona State Personnel Rules Agency policies and procedures and departmental goals and objectives State of Arizona's Enterprise Resource Planning System (AZ360) Talent Acquisition Human Resources terminology LEAN initiatives. Skilled in: Report writing and formatting data Coordinating and organizing events Customer service techniques Problem solving techniques Effective oral/written communication and public speaking/presentations Conflict resolution as it relates to customer service Ability to: Learn, understand and apply state and federal laws, as well as, state and agency rules, procedures and policies Respond to a wide range of personnel inquiries and situations with accuracy and diplomacy. Take direction, follow instructions, and produce expected results of assigned tasks in a timely manner. Interact professionally with a variety of individuals ranging from front-line supervisors to members of senior management. Maintain confidentiality. Prioritize, plan, analyze, coordinate work activities, communicate accurate information to customers and staff members. Take initiative. Multi-task and change priorities as needed. Multi-task and deal with interruptions throughout the day and maintain workflow. Selective Preference(s) Minimum: Any combination of training and experience that meet the knowledge, skills, and abilities (KSAs); typical ways KSAs are obtained may include but are not limited to: relevant degree from an accredited college or university, coursework and work experience relevant to assignment. Preferred: Bachelor’s Degree in Human Resources or closely related field. Relevant HR Certification. Pre-Employment Requirements Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees. Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions. Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license. If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required prior to driving for State Business. Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits 10 paid holidays per year Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees) Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). Other Leaves - Bereavement, civic duty, and military. A top-ranked retirement program with lifetime pension benefits A robust and affordable insurance plan, including medical, dental, life, and disability insurance Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications) RideShare and Public Transit Subsidy A variety of learning and career development opportunities By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page. Retirement Lifetime Pension Benefit Program Administered through the Arizona State Retirement System (ASRS) Defined benefit plan that provides for life-long income upon retirement. Required participation for Long-Term Disability (LTD) and ASRS Retirement plan. Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period). Deferred Retirement Compensation Program Voluntary participation. Program administered through Nationwide. Tax-deferred retirement investments through payroll deductions. Contact Us Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing View email address on click.appcast.io. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. #J-18808-Ljbffr Arizona State Government