Patient Care Coordinator - Boston, MA 02116

Job Description

Job Description

Pride Health is hiring a [Job Title] to support our client's healthcare facility in [city, state] .

Job Details: 
Schedule: M-F - 9 AM- 5 PM
Location: Boston, MA 02116
Float / Coverage Area:
Job Type: W2 Contract
Contract Length: 3 months with possibility of extension

Pay Rate: $25.80/hour (without benefits)
*Pay offered is based on experience, expertise, credentialing, and education.  

Job Summary

• We are seeking a Patient Care Coordinator to support patients and healthcare providers by coordinating appointments, maintaining accurate records, and providing excellent customer service.
• The ideal candidate will have at least 1 year of experience working with Epic EMR in a medical setting and a strong healthcare/customer service background.

Key Responsibilities

• Schedule patient appointments, manage provider calendars, and coordinate follow-up visits.
• Serve as a primary point of contact for patients, families, and healthcare providers.
• Greet patients and visitors and provide a welcoming, professional experience.
• Answer patient questions and provide basic information regarding care plans and services.
• Update and maintain accurate patient information and records in Epic EMR.
• Coordinate communication between patients, providers, and other healthcare team members.
• Assist with referrals, follow-ups, and other patient care coordination activities.
• Protect patient confidentiality and follow applicable healthcare privacy requirements.
• Perform other administrative and patient support duties as assigned.

Qualifications

• 1+ year of experience using Epic EMR.
• 1+ year of experience working in a medical/healthcare setting.
• Strong customer service and communication skills.
• Excellent organization and attention to detail.
• Ability to manage multiple appointments and priorities in a fast-paced environment.

Interested? Apply Today! 

#PHCNonClinicalZip For workers in the United States, PrideGlobal and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment
PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793. \nCompany Description

Pride Health is Pride Global's healthcare staffing, providing recruitment solutions for healthcare professionals and the industry at large since 2010.

Pride Health delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds. Our expert staff provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment full of trust and loyalty.

Company Description

Pride Health is Pride Global's healthcare staffing, providing recruitment solutions for healthcare professionals and the industry at large since 2010. \r\n\r\nPride Health delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds. Our expert staff provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment full of trust and loyalty.