IT/AV Support Specialist - PART-TIME

Job Description

Job Description:\n\nJob Title: IT/AV Support Specialist - PART-TIME\n\nOrganization: G&A Museum Operations Mantua LLC, operating at the Edelman Fossil\n\nPark & Museum of Rowan University in Mantua Township, NJ. Learn more at\n\n Overview: The IT/AV Support Specialist at Edelman Fossil Park & Museum\n\nplays a crucial role in ensuring the smooth operation of the museum’s IT/AV\n\ninfrastructure and ensuring the successful presentation of media-based digital\n\ncontent across the museum’s exhibitions, programs, and events. This position bridges\n\ntechnical expertise with creative collaboration, teamwork and support. Reporting to\n\nthe IT/AV Manager, this position provides technical support to museum staff,\n\nvolunteers, and visitors while managing critical IT/AV systems, security protocols,\n\ndigital exhibits and Public & Private Events playing a critical role in the museum's\n\nmission to deliver engaging and accessible experiences for visitors of all ages. The\n\nideal candidate is a hands-on problem solver, motivated, independent and\n\nteam-player - future thinker with a strong technical background in IT/AV based\n\nsystems and a strong passion for technology. This role requires flexibility, strong\n\ncommunication & technical skills, and a commitment to excellence in both front- and\n\nback-of-house operations. Self-Motivated, positive attitude and strong desire to grow\n\nand learn in the IT/AV industry.\n\nTechnical Support & User Assistance\n\n● Provide MAC/PC technical support for museum staff, volunteers, and visitors\n\nregarding hardware, software, and network-related issues.\n\n● Install, configure, and maintain computer systems, printers, and peripherals.\n\n● Assist employees with email access, file management, and software-related\n\ninquiries\n\nLiaison to Managed Service Provider (MSP)\n\n● Coordinate IT support requests and escalate unresolved issues\n\n● Ensure timely resolution of IT issues\n\nDigital Media & Interactive Exhibit Support\n\n● Assist with the maintenance and troubleshooting of interactive digital exhibits,\n\nVR experience equipment and programming, touchscreen displays, ticketing\n\nkiosk systems, and RFID technology\n\nEdelman Fossil Park & Museum IT Support Specialist Job Description March 3, 2025\n\n● Ensure seamless integration between museum networks and interactive\n\ninstallations.\n\n● Perform regular system checks and coordinate with multiple vendors for\n\nsoftware updates and hardware repairs.\n\n● Troubleshooting and identifying bugs\n\n● Future Proofing Systems\n\n.\n\nPrivate / Public Event & Educational Programming IT/AV Support\n\n● Provide IT/AV support for educational programs, lectures, and private museum\n\nevents.\n\n● Set up and troubleshoot Audio-Visual equipment, microphones, cameras,\n\nprojectors, and streaming technologies\n\n● Ensure all IT/AV client requirements are met for museum rentals, corporate\n\nevents, and fundraisers.\n\n● Coordinate with external vendors and event planners to ensure smooth\n\ntechnology integration and production\n\n● Operate AV/IT equipment during live events, lectures, and performances as\n\nneeded including Yamaha Audio Board, Shure Wireless Microphones, 4K Video\n\nCameras, Blackmagic Video Switchers, Video Encoders, PTZ Controllers,\n\nLivestream Hardware, Video Encoders/Decoders\n\n● Livestream Software - Vmix, OBS, Wirecast, Blackmagic Software Suite, Adobe\n\nCreative Cloud\n\n● Livestream / Multicamera Live Switch Environments - Planning,\n\nImplementation, Production\n\n● WebEx, Zoom, Teams, Google Meet Conferencing Software Implementation &\n\nMonitoring\n\nEquipment & Asset Management\n\n● Maintain an inventory of IT/AV assets, including computers, mobile devices, and\n\nsoftware licenses.\n\n● Plan and oversee hardware/software upgrades and coordinate IT/AV related\n\npurchases.\n\n● Routine Maintenance & Scheduling of equipment & systems\n\nIT/AV Strategy & Planning\n\n● Evaluate and recommend technology solutions to enhance museum operations.\n\n● Stay informed about emerging technologies to optimize museum IT/AV systems\n\nDocumentation\n\nCreating and updating SOPs (Standard Operating Procedures)\n\nDaily Reports / Checklists\n\nProject Tracking\n\nEvent Workflows\n\nEdelman Fossil Park & Museum IT Support Specialist Job Description March 3, 2025\n\nAudi/ Video Signal Flows\n\nAdditional Hardware / Software Knowledge Preferred:\n\n● Qsys\n\n● Crestron\n\n● Dante\n\n● Google Admin\n\n● Brightsign\n\n● Sonos\n\n● Zoom, Teams, Meet, WebEx\n\n● Blackmagic\n\n● Yamaha Digital Audio Board / Live Audio EQ for Events\n\n● AV over IP\n\n● MAC/PC Environments\n\n● Remote Management Software (VNC / Anydesk)\n\n● Power Management / Backup Power Management - (UPS)\n\n● Live AV Event Experience\n\nOrganization: G&A Museum Operations Mantua LLC, operating at the Edelman Fossil Park\n\n& Museum of Rowan University in Mantua Township, NJ. Learn more at Associate’s or Bachelor’s degree in IT, Audio-Visual Technology, Media\n\nProduction, or related field preferred, or equivalent work experience. Relevant\n\ncertificates acceptable.\n\n● 1–3 years of experience in IT/AV installation or technical support, preferably in a\n\nmuseum, gallery, or live performing arts environment\n\n● Live AV Event Experience\n\n● Proficient in using and troubleshooting IT/AV systems & equipment\n\n● Strong organizational and problem-solving skills.\n\n● Ability to work independently and as part of a dynamic team\n\n● Flexibility to work evenings or weekends for special events\n\n● Proficiency in Windows and Mac desktop support.\n\n● Strong understanding of networking concepts, including LAN, Wi-Fi, TCP/IP, and\n\nDHCP.\n\n● Experience with system and user administration, including Google Workspace\n\nand Google Admin\n\n● Strong troubleshooting and problem-solving skills.\n\n● Excellent communication and interpersonal skills.\n\n● Positive attitude and spirit\n\nPreferred Skills:\n\nEdelman Fossil Park & Museum IT Support Specialist Job Description March 3, 2025\n\n● Familiarity with digital media formats and content delivery platforms\n\n● Experience with AV networking and IP-based media systems.\n\n● Knowledge of digital video editing, playback software (e.g., VLC, BrightSign,\n\nDavinci, Vmix, OBS, Adobe Creative Cloud), and basic programming of AV\n\ncontrol systems\n\n● LIVE Event - Video Multicam Livestreaming & Process - AV for Live Event\n\nProduction\n\nWork Setting:\n\n● Museum headquarters is in the stunning new Edelman Fossil Park Museum. The\n\nheadquarters suite features a reception area, private offices, a large open office\n\narea, three conference rooms, a kitchenette, team lounge, and outdoor patio,\n\noverlooking a 4-acre lake.\n\n● This is a Part-Time position with G&A Museum Operation, LLC, based at the\n\nEdelman Fossil Park & Museum, in Mantua Township, NJ\n\n● The role requires evening or weekend work for special events\n\n● The role may require occasional work outdoors.\n\n● The role may require lifting or moving light to moderately heavy objects.\n\n“Discover the Past. Protect the Future.” This is an opportunity to grow with a young,\n\nvibrant, and purpose-driven world-class organization.\n\nStart Date: ASAP\n\nHow to Apply: Interested candidates are encouraged to submit their resume and a\n\ncover letter detailing their relevant experience and qualifications to\n\View email address on us.fitly.work. Please include "IT/AV Support Specialist\n\nApplication" in the subject line. Applications will be accepted on a rolling basis until\n\nthe position is filled.\n\n \n\nAbout Leadership\n\nDr. Kenneth Lacovara, Founding Executive Director, has unearthed some of the largest\n\ndinosaurs ever to walk the earth, including the massive 65-ton Dreadnoughtus, which\n\nappeared in the recent film Jurassic World: Dominion. He is a recipient of The\n\nExplorers Club Medal, the highest honor in exploration. He is a TED speaker, recipient\n\nof a Nautilus Book Award, co-recipient of a Telly Award, and author of the bestseller,\n\nWhy Dinosaurs Matter (Simon & Schuster.) His research has been featured three times\n\nin Discover magazine’s 100 Top Science Stories of the Year, and he has appeared in\n\nover 20 television documentaries. He is the former founding dean of the School of\n\nEarth & Environment of Rowan University. He founded the Green Jobs Academy, which\n\nhelps workers retool for careers in green energy and other sustainable fields. And he\n\nserves on the Scientific Advisory Board of Colossal Biotechnology, a CRISPR-based\n\ncompany endeavoring to resurrect the wooly mammoth and other recently extinct\n\nspecies.\n\nEdelman Fossil Park & Museum IT Support Specialist Job Description March 3, 2025\n\nAbout the Jean & Ric Edelman Fossil Park & Museum\n\nThe Jean & Ric Edelman Fossil Park & Museum of Rowan University will transform\n\nlives by providing a unique opportunity to explore a remarkable site of scientific\n\nwonder. Visitors will embark on a personal, hands-on voyage of discovery in an\n\nextraordinary setting that bears witness to one of the most momentous events in our\n\nplanet's history. By opening a window to the past, we imbue visitors with the thrill of\n\nscientific discovery as they develop a new appreciation for the preciousness of life\n\nthat sustains our world today.\n\nThe museum under construction will become a one-of-a-kind destination that both\n\neducates and entertains. The local community will gain a world-class cultural\n\ninstitution that will attract visitors from across the country and around the globe. The\n\nfossil park and museum will energize economic development in the region, elevate\n\nthe prominence of Rowan University, and foster pride of place for Southern New\n\nJersey.\n\nGlobally Important Research: At the Jean & Ric Edelman Fossil Park & Museum,\n\nvisitors travel back in time to when dinosaurs ruled New Jersey. Sixty-six million\n\nyears ago, an asteroid struck the Earth, wiping out the dinosaurs and 75% of species.\n\nThe fossil park’s 4-acre fossil quarry, set into a 65-acre property, is providing\n\nscientists with the best view ever into this pivotal, calamitous event that ended an\n\nEarth era, paving the way for the modern world as we know it. Over the past 13 years,\n\nfossil park founder, Dr. Kenneth Lacovara, and his team, have unearthed over 100,000\n\nfossils from a 66-million years old bonebed in the quarry bottom, and have cataloged\n\nover 100 fossil species.\n\nA Rich Heritage: Surprising to many, New Jersey boasts a rich heritage of fossil\n\ndiscovery. In 1858, Hadrosaurus, the world’s first discovered nearly complete dinosaur,\n\nwas found in Haddonfield, New Jersey. In 1866, the world’s first discovered\n\ntyrannosaur, Dryptosaurus, was unearthed just a mile from the fossil park. (T. rex,\n\nfound in Montana, would come later in 1905.) Many other new species of ancient\n\ncreatures have been discovered in New Jersey, from Cretaceous beds running from\n\nFreehold southwest through Swedesboro. Although dinosaurs were first recognized\n\nfrom fragmentary remains in England, southern New Jersey can rightfully claim its\n\nplace as the cradle of dinosaur paleontology.\n\nThe Thrill of Discovery: Hand-on, authentic discovery is at the core of the Jean & Ric\n\nEdelman Fossil Park public experience. Above the research layer, there are areas\n\ndesignated for public digging. Nearly every child or grownup who visits the quarry to\n\ndig for fossils, finds a 65-million-year-old fossil, with their own hands, that they get\n\nto take home. Over and over, this has been a transformational experience for people.\n\nWhen they make a personal connection between themselves and deep time, and the\n\nplace where they live and the Earth’s ancient past, they never again see the world, or\n\ntheir place in it, in quite the same way. Children seem to understand the authenticity\n\nof the experience. The shark tooth or ancient clam that they may dig up, is a real\n\ndiscovery. At that moment, they become explorers, voyagers, authentic\n\ndiscoverers—an experience that can set them on a new path.\n\nSustainability: The core concept behind the Jean & Ric Edelman Fossil Park Museum\n\nis that we must learn from Earth’s deep past to guide our way into the future. The\n\nEdelman Fossil Park & Museum IT Support Specialist Job Description March 3, 2025\n\nextinction of the dinosaurs serves as a cautionary tale for the multiple, simultaneous\n\nexistential crises we face today. In the Hall of Extinction & Hope, visitors will confront\n\nthe alarming facts about the unfolding climate and biodiversity crises. And they will\n\nlearn why there is hope in the battle to save Earth’s atmosphere and biosphere, and\n\nthat we all must act now to create the future that we all wish for our posterity.\n\nFinally, through a personalized RFID system, visitors will connect with sustainability\n\nprograms and organizations, giving them a sense of agency and avenues through\n\nwhich they can make a positive difference.\n\nCarbon Net-Zero and Sustainable Construction: The Jean & Ric Edelman Fossil Park\n\nMuseum will be an all-electric building, deriving its energy from zero-carbon\n\nelectricity and ground-source heating and cooling. Upon opening, the museum will be\n\nNew Jersey’s largest carbon net-zero facility. Further, construction is underway using\n\nreduced carbon concrete, bird-safe glass, and large amounts of embodied carbon\n\ncontained within sustainably-raised accoya cladding and wood-fiber-lamination\n\nbeams.\n\nAt Edelman Fossil Park & Museum, we treasure the diversity of our planet's history and\n\nare committed to reflecting that diversity in our team. Edelman Fossil Park & Museum\n\nis an Equal Opportunity/Affirmative Action Employer. All qualified applicants will\n\nreceive consideration for employment without regard to race, creed, color, national\n\norigin, age, ancestry, nationality, marital or domestic partnership or civil union status,\n\nsex, pregnancy, gender identity or expression, disability status, liability for military\n\nservice, protected veteran status, affectional or sexual orientation, atypical cellular or\n\nblood trait, genetic information (including the refusal to submit to genetic testing), or\n\nany other category protected by law.\nPowered by JazzHR\nKEpr5jOupR