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Workforce Coordinator (SOW Support)

ICON Consultants, Inc.

Workforce Coordinator (SOW Support)

Location: 100% Remote (Must reside within the following states: AZ, FL, GA, ID, IA, KY, MS, MI, NE, NM, NY (outside greater-NYC), OH, SC, TX, UT, WA (outside greater-Seattle), WI) Schedule: Monday–Friday, 8:30 AM – 5:00 PM (local time) Employment Type: Contract-to-Hire

Position Overview

We are seeking an experienced Workforce Coordinator to support the administration and operational execution of a high-volume Managed Service Provider (MSP) program, with a strong focus on Statement of Work (SOW) management.

This role serves as a key liaison between internal stakeholders and external suppliers, ensuring efficient coordination of onboarding, compliance, contract execution, and reporting within a Vendor Management System (VMS). The ideal candidate thrives in a fast-paced environment and brings a strong mix of operational expertise, analytical skills, and customer focus.

Key Responsibilities
  • Manage and oversee all SOW activities within the Vendor Management System (Beeline), including:
    • New SOW submissions
    • Amendments and extensions
    • Resource onboarding processes
    • Contract review and execution (e.g., DocuSign)
  • Serve as the primary point of contact for SOW program operations
  • Coordinate onboarding and offboarding processes, including background checks and required documentation
  • Track key milestones such as SOW end dates, extensions, and project timelines
  • Support financial processes, including:
    • Billing coordination
    • Budget tracking
    • Approval workflows
  • Maintain accurate reporting dashboards and workforce analytics
  • Monitor vendor performance and support scorecard development
  • Identify and implement process improvements to enhance efficiency and cost savings
Required Qualifications
  • 2+ years of experience in MSP programs, contingent workforce management, staffing, RPO, or HR operations
  • Recent hands-on experience with Beeline VMS, including:
    • SOW module experience within the last 6 months
  • 2+ years of experience managing Statement of Work (SOW) engagements and vendor contracts
  • Experience in:
    • Strategic sourcing
    • Vendor performance management
    • Reporting and analytics (Excel, Power BI, or similar tools)
  • Strong understanding of contingent labor compliance and classification standards
  • Excellent communication and stakeholder management skills
  • High attention to detail with strong organizational capabilities
Preferred Qualifications
  • Experience supporting enterprise-level workforce programs
  • Knowledge of rate card management and bill rate negotiations
  • Background in large corporate environments such as healthcare, financial services, or similar industries
  • Experience with contract management and review
Education Requirements
  • Required: High School Diploma or Associate Degree (or equivalent experience)
  • Preferred: Bachelor's Degree (or equivalent experience)
Vacancy posted 2 days ago
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