Accreditation Corporate Surveyor - DMEPOS Programs

ACHC is currently recruiting for an Accreditation Corporate Surveyor . Using professional expertise and judgment gained through comprehensive ACHC training and previous experience, the Accreditation Corporate Surveyor conducts accreditation surveys for ACHC customers. All surveys (including complaints, high-visibility, and corporate surveys) must be conducted per specific requirements set forth by management. The Accreditation Corporate Surveyor also plays a critical role in assisting with and providing guidance & education for standards interpretation for both ACHC customers and accreditation staff. This position will be heavily responsible for performing various documentation reviews and providing clinical insight for DMEPOS surveys. Additionally, the Accreditation Corporate Surveyor will process and handle complaint surveys, conducting the onsite survey, analysis/review of materials and all associated follow-up and documentation. The surveyor may also represent ACHC at industry events and workshops. Responsibilities Conduct new and renewal DMEPOS accreditation surveys. Provide standards interpretation and guidance for customers and accreditation department staff as needed. Based on independent judgment and previous experience, the surveyor will provide insight in assessing all standards questions. Review survey documentation for accreditation staff and assist in follow-up of related materials with appropriate staff members. As requested, review Summaries of Findings and Plans of Correction documentation and make appropriate recommendations to staff. Prepare and distribute correspondence by following established procedures or by following specific instructions, as directed by management. As assigned, revise SOPs and controlled documents and provide suggestions for improvements to survey processes. Conduct complaint and focus surveys on regular basis. Participate in in-house investigation process involving complaints against ACHC accredited organizations per complaint SOP. Review all materials and documents as needed and provide final recommendations. Assist with development and leadership of new contract surveyors. Participate in ongoing training of new surveyors for preceptor requirements and assist in plans for training upgrades and improvements. Participate in special projects, as requested by management. Attend trade shows and workshops to promote ACHC, including conducting presentations regarding standards and accreditation process as needed. Complete continuing education functions, as required by management. Participate and complete corporate or high visibility surveys, as requested by management, which require specialized processing of survey and survey materials. Complies with ACHC’s Quality Management System (QMS), established policies and procedures, and achievement of the quality objectives (Balanced Score Card). May participate in ACHC QMS internal audit activities. Perform other related duties as assigned. Job Requirements A BS or BA degree in a business or health related field or at least 5 years in management of a DMEPOS company that supplies home medical equipment. Five years of DMEPOS experience that includes two years of quality assurance planning and implementation, or experience that includes successfully becoming accredited. Sleep experience a plus! Extensive survey experience and full knowledge of ACHC policies & procedures. Experience working with computer systems with proficient use of database and other office system programs. Proficient in Microsoft Office applications. Strong oral and written communication skills and presentation skills. This position can be remotely located anywhere nationwide, with up to 80% travel required. In order to be considered, please send your resume along with a cover letter that states your desired salary range. At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty, and quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid Medical, Dental, and Vision benefits for individuals. If you're a goal-oriented individual who would like to experience the ACHC difference, we'd love to have you join our team. Accreditation Commission for Health Care is an Equal Opportunity Employer. #J-18808-Ljbffr