ACA Sales & Operations Specialist

ACA Sales & Operations Specialist

Location: On-Site | Tampa, FL Company: Elite Insurance Partners (EIP) License Required: Active Florida 2-15 (Life, Health & Annuities) Compensation: $30/hour during training + commission and monthly bonuses

Elite Insurance Partners (EIP) is a rapidly growing, nationally recognized insurance brokerage headquartered in Tampa, Florida. We represent 30+ top-rated carriers and specialize in Medicare, Life, ACA, and supplemental health products. As our Medicare division continues to scale, we are expanding our ability to support full households, ensuring spouses and dependents receive the same high-quality guidance as our Medicare clients.

About the Role

This is a hybrid role combining ACA sales execution with operational and carrier-facing responsibilities. You will work warm, referral-driven opportunities while also helping build and improve ACA processes, carrier interactions, and internal workflows as the division grows.

What You'll Do

• Advise and enroll clients into ACA marketplace plans based on eligibility and needs
• Work primarily with spouses and dependents of Medicare clients
• Explain subsidies, SEP/OE rules, and coverage options clearly
• Maintain strong close rates with warm, high-intent opportunities

Carrier & Operational Support

• Assist with carrier onboarding, contracting, and appointment processes
• Act as a liaison between internal teams and carrier support channels
• Help resolve escalations, application issues, and complex enrollment scenarios
• Support agents with carrier-related questions and troubleshooting

Process & Growth Contribution

• Help build and refine ACA workflows, scripts, and best practices
• Contribute to scaling the ACA function from the ground up
• Assist with onboarding and training as the team grows

Who We're Looking For Required

• Active Florida 2-15 License
• Strong ACA knowledge (eligibility, SEP/OE, subsidies)
• Experience enrolling ACA plans and working with marketplace platforms
• Exposure to carrier interaction (support, contracting, or issue resolution)

Preferred

• Experience assisting with carrier onboarding or agent contracting
• Background in ACA operations, broker support, or team lead functions
• Experience helping build or improve processes within a team
• Ability to operate in a fast-paced, build-as-we-go environment

Compensation & Benefits

• $30/hour during training + commission and monthly bonuses
• 401(k) with 3.5% company match after one year
• Generous PTO, paid holidays, and additional incentives
• Medical, dental, vision, life, and disability insurance

On-Site Perks

• Fully equipped gym with basketball courts and fitness classes
• Relaxation room with zero-gravity massage chairs
• On-site cafeteria with chef-prepared meals