Receptionist/Schedulers - various locations available!

Receptionist/Scheduler

Stamford Health (Connecticut's most highly awarded hospital system and a Certified Great Place to Work) is excited to welcome full-time Receptionists/Schedulers to our growing Medical Group!

This is an exceptional opportunity to launch or build your career in healthcare with an organization known for excellence, innovation, and person-centered care. In this high-impact front-line role, you'll be the face of our practices, creating a warm, welcoming experience for every patient and ensuring we live up to our standards of person-centered care.

As a key member of our team, you'll deliver outstanding customer service while managing scheduling, registration, and front-desk operations in a dynamic, fast-paced environment. You'll play a critical role in ensuring a seamless patient journey, including coordinating appointments, verifying information, supporting financial processes, and partnering with clinical teams to keep care running smoothly. If you're organized, people-focused, and eager to grow within a leading health system, this is your chance to make a meaningful impact from day one.

Core requirements:

• High school diploma.
• Three years of related experience required OR minimum or 1 year of related healthcare experience required.

Responsibilities

The Receptionist/Scheduler will provide the full scope of reception and administrative office support services to the practice.

• Greets and directs visitors/patients courteously and professionally.
• Obtains, verifies and/or updates patient demographic information.
• Collects co-pay and copy of the patient's insurance identification card.
• Assists with answering and screening calls and the triaging process of all incoming telephone calls for urgent information or services. Schedules appointments and records and forwards messages as required.
• Responds to requests for routine information or assistance within scope of knowledge and authority and refers visitors to appropriate staff members as necessary.
• Initiates calls as requested by Physician, Office Manager or other professional staff.
• Responsible for opening/closing office duties as needed.
• Photocopying, faxing, and distributing documents as required and in a timely manner.
• Performs other duties as assigned.

Qualifications

High School Diploma or equivalent required with 1-3 years of related front office or customer service experience preferred.

About Us

Stamford Health is a non-profit independent health care system with more than 3,800 employees committed to caring for the community through a wide range of high-quality health and wellness services. Patients and their families receive expert, compassionate care through the system's 305-bed Stamford Hospital; Stamford Health Medical Group, with more than 40 offices in lower Fairfield County offering primary and specialty care; a growing number of ambulatory locations across the region; and support through the Stamford Hospital Foundation.

Stamford Health is known for its expert, person-centered care through its many recognitions and partnerships. U.S. News & World Report has recognized Stamford Hospital as a High-Performing Hospital. The Centers for Medicare and Medicaid Services (CMS) rated Stamford Hospital as a five-star hospital for Overall Quality and The Leapfrog Group awarded Stamford Hospital an "A" for patient safety. The American Nurses Credentialing Center has granted Stamford Hospital Magnet Status, which recognizes superior patient care with the highest level of safety, quality, and patient satisfaction. Stamford Health is Planetree Gold-Certified for Excellence in Person-Centered Care and is a Certified Great Place to Work.

Stamford Health is a major teaching affiliate of the Columbia University Vagelos College of Physicians and Surgeons and has recently expanded its relationship with Columbia to offer treatment and expertise from Columbia University Irving Medical Center's nationally recognized heart surgeons. Stamford Health and Hospital for Special Surgery (HSS) have created a premier center for specialty orthopedic care right in Stamford, Connecticut. Additionally, in 2020 Stamford Health's Carl & Dorothy Bennett Cancer Center entered into an expanded collaboration with Dana-Farber Brigham Cancer Center.

Dedicated to being the community's most trusted health care partner, Stamford Health puts patients first to build long-lasting relationships.

Job Info

• Job Identification 6212
• Job Category 021 - Clerical-Schedulers
• Job Schedule Full time
• Locations 1 Hospital Plaza, Stamford, CT, 06904, US