Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA with employer match
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2022 and is a growing team of four who are focused on building strong relationships and delivering excellent service. I began my career as a State Farm team member right after graduating high school, and this is the only industry I’ve ever worked in. That experience has given me a deep understanding of the business and a strong commitment to helping both customers and team members succeed.

We stay involved locally as a member of the Howell Chamber of Commerce and believe in being active and present in the community we serve.

We offer PTO, health and dental insurance, a Simple IRA with employer match, commissions and bonuses, and a $1,000 hiring bonus for licensed candidates. We believe in rewarding performance and supporting long-term growth.

Our culture is built around motivation and forward momentum. We’re looking for someone who is driven, eager to succeed, and ready to grow with a supportive team. If you’re motivated and want to build a career in an environment where effort is recognized and rewarded, this could be a great fit for you.

ROLE DESCRIPTION:
Jared Trella - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.