Customer Service Agent
Eric W Snyder Insurance
Job Description
Job Description
Eric W Snyder Insurance in Parkton, Maryland, is looking for a motivated and detail-oriented individual to join our team as a Full-Time Customer Service Agent. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment, this is the role for you. As a Customer Service Agent, you will work with our experienced team to help provide excellent service to our Personal Lines clients. A friendly, customer-service oriented personality and a positive, cooperative attitude are paramount.If you are a motivated and confident self-starter who thrives in a fast-paced environment, then this is your opportunity for you.
Responsibilities
- Support agency by processing new business applications and servicing existing policyholder policies.
- Collect complete underwriting information from walk-in/telephone prospects.
- Prepare and present complete and competitive insurance quotes.
- Conduct claims reporting and follow-up.
- Conduct regular account reviews in an effort to improve retention and sell additional coverages (cross selling and account rounding).
- Build and maintain rapport with producers, clients, and insurance company underwriters and sales team.
- Work on individual or corporate projects that may occasionally be assigned by management.
- Maintain records on policy changes.
Requirements
- Holds a PC Insurance license
- Has at least 3 years insurance industry experience
- Excellent interpersonal and communication skills
- Organizational skills
- Self-motivated with initiative, integrity, and thoughtfulness
- Detail-oriented
- Proactive problem-solver
- Above average computer knowledge and skills
- Team player
- Possess an upbeat, positive and enthusiastic attitude
- Proficiency to multi-task, follow-thru and follow-up
- Professional phone etiquette
Benefits
Paid Time Off (PTO)###Hands on Training###Health Insurance###Dental Insurance###Career Growth Opportunities###Retirement Plan###Vision Insurance###Disability Insurance###
Vacancy posted 5 days ago
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