Langhorne - Full Time Receptionist

Langhorne - Full Time Receptionist

SEV Laser Posted 10 hours ago, valid for a month

Fort Washington, PA 19048, US

$16.5 - $18.5 per hour

Part Time

Life Insurance Employee Assistance Employee Discounts

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Sonic Summary

• The position of Front Desk Receptionist requires a passion for the beauty industry and a strong focus on customer relations.
• Candidates should have previous experience in a receptionist or customer service role, with strong sales skills and excellent communication abilities.
• The job involves managing client experiences, promoting services, and supporting office operations, with a competitive hourly rate plus commission.
• Candidates must be available to work up to 4 days a week, including weekends, from 9:30am to 7:30pm.
• Benefits include sick pay, medical insurance, a 401(k) plan, and employee discounts on services.

Becoming a Team Member: Our Front Desk Receptionists are very passionate about the beauty industry as passion is contagious! We strive to make our clients look good and feel good about themselves, as well as feel welcomed and appreciated when in our offices. This wouldn't be possible without our amazing Front Desk Staff. If Beauty and Customer Relations are your passion, then this will be a great fit!

Responsibilities

• Client Experience & Front Desk Operations
• Warmly greet every client entering and exiting the clinic
• Manage check-in, check-out, and payment processes
• Provide accurate information about treatments, packages, retail, and promotions
• Address client questions professionally and courteously
• Maintain confidentiality and uphold SEV service standards
• Sales & Service Promotion
• Actively promote services, memberships, and retail products
• Identify client needs and recommend appropriate treatments or upgrades
• Support clinic sales goals through product knowledge and engagement
• Maintain up-to-date familiarity with pricing and promotions
• Scheduling & Administrative Support
• Accurately book, modify, and cancel appointments
• Answer phone calls with elevated phone etiquette
• Respond to emails and voicemails promptly
• Utilize booking and client-management systems efficiently
• Support scheduling flow and operational updates
• Office & Treatment Room Support
• Open and close clinic per Standard Operating Procedures
• Maintain a clean, stocked, organized front desk and lobby
• Assist with transitional cleaning of treatment rooms as needed
• Monitor inventory and notify management when supplies run low
• Training & Team Support
• Participate in required service and sales training
• Model SEV service standards and professionalism
• Support onboarding of new team members
• Contribute positively to team culture

Skills & Qualifications

• Previous experience in a receptionist or customer service role is preferred.
• Strong sales skills with a proven track record of meeting or exceeding targets.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficiency in Zenoti scheduling software is preferred.
• A positive attitude and a passion for the beauty and wellness industry.
• Comfortable using computer systems and booking platforms
• Reliable, punctual, and consistent attendance
• Ability to work independently
• Weekend availability required

Working Conditions

Fast-paced, client-facing environment

Standing for extended periods

Frequent interaction with clients and team members

Exposure to office equipment and cleaning supplies

Scheduling Requirements

Must be available to work up to 4 days per week including weekends

Must be available to work from 9:30am-7:30pm each day.

Perks & Benefits

Position pays a competitive hourly rate + Commission

Sales Sick Pay

Medical, Dental & Vision Insurance (Full-Time Employees)

401(k) Plan Eligible Immediately

Employer-Paid Life Insurance

Employee Assistance Program (EAP)

Pet Insurance & Additional Voluntary Benefits

Employee Discounts on SEV Laser Services

Supportive Leadership & Real Growth Opportunities as We Scale

Learn more about this Employer on their Career Site