American Girl NYC Sales Dept Clerk (seasonal)

Posting Title: American Girl NYC Sales Dept Clerk (seasonal) Requisition Number: R237904 Company: American Girl Retail Location: New York, New York 75 Rockefeller Plaza, 10019 Job Category: Sales Pay Range: USD $18–$19 Hourly The pay range is indicative of projected hiring range; base pay will be determined based on a candidate's work location, skills, and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential. The Opportunity American Girl New York City retail store is looking for a dynamic individual as a seasonal Sales Part‑Time‑Under Sales Department Clerk who has the interpersonal skills to provide prompt, efficient, and exceptional sales assistance within our customer‑oriented environment. Responsibilities Approach, acknowledge and assist customers promptly; handle multiple customers effectively. Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability. Share information on store events, promotions and activities with customers. Promptly and accurately process all point‑of‑sale transactions. Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges. Communicate merchandise and service needs to management on a timely basis. Provide assistance to accomplish team and company goals. Qualifications Sales experience in the specialty retail or service industry, preferred. Must possess basic computer skills; some experience using a POS system, preferable. Experience working with children, preferred. Must be willing to work a flexible retail schedule, including days, nights and weekends. Compensation and Benefits The hourly rate for this position is between $18.00 and $19.00. Hourly rate is based on a candidate’s education, skills, and experience. Mattel is an affirmative action/equal opportunity employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities. #J-18808-Ljbffr Mattel, Inc.and Subsidiaries